Head of Infrastructure and Security at Kenya Tea Development Agency (MS) Ltd

Position scope

Reporting to the Group General Manager-ICT, the successful candidate will be responsible for ensuring provision and overall management of infrastructure and security services in the organisation.

Key Responsibilities

• Developing ICT infrastructure and security solutions in line with business and growth strategies.
• Ensuring the implementation of networking projects in the organization to ensure they are carried out according to the laid down standards and procedures.
• Facilitating the development and negotiation of Service Level Agreements between the business and ICT, and between external service providers and KTDA.
• Managing and maintaining SLA’s with suppliers and service providers for KTDA Data center, BCP and DR sites.
• Monitoring and ensuring that the services provided by infrastructure are aligned to the overall business strategy.
• Providing direction on matters relating to new technologies and IT security;
• Ensuring that there are proper security measures in place for the network systems.
• Ensuring maintenance of updated ICT infrastructure documentation, guidelines and equipment specifications.
• Setting up and installing mission critical servers and services
• Researching and establishing solutions on complex infrastructure and security problems.
• Providing advice on cost-effective technology solutions especially in regards to networks.
• Developing ICT infrastructure growth strategies covering the network systems.
• Coordinating the implementation of networking projects in the organization to ensure they are carried out according to the laid down standards and procedures.
• Developing work plan and budgets for the department for approval;
• Overseeing the execution of departmental work plan and budgets;

Qualifications/Skills/Experience

The ideal candidate must possess the following qualifications and competencies: –

• Bachelor of Computer Science degree, ICT, engineering or related fields;
• Master’s Degree in business related field is an added advantage
• Minimum of ten (10) years’ experience in a dynamic business entity, five (5) of which must have been in a Senior Manager level.
• Must have industry specific certifications (networking, CISCO)
• Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships
• Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
• Must have ability to plan, organize, implement and evaluate departmental goals
• Should have strong analytical skills and be result oriented
• Must have management and Leadership skills
• Should demonstrate ability to identify and respond to risk areas within the department
• Should have effective people management and conflict resolution skills