ICT Manager at St. Francis Community Hospital

Key Responsibilities

• Provide ICT advisory support to the senior management as the hospital’s ICT lead;
• Ensure management of the hospital’s IT infrastructure including planning, maintenance and sourcing in line with the Hospital’s needs;
• Oversee administration of ICT applications across all hospital operations and ensure ease of access and use of the applications in order to enhance service delivery;
• Put in place information security systems and measures to ensure the hospital’s ICT environment is secure in place in line with industry standards;
• Lead implementation of all IT projects to ensure innovations meet the Hospital’s technology advancement appetite and value for money;
• Ensure efficient and effective user support and adequate support for the systems in place to all departments;
• Oversee and coordinate the day to day activities of the ICT division to ensure quality and efficient service delivery; Ensure implementation of all hospital approved quality management systems including ISO standards, Safecare among others to ensure full compliance of the ICT division to the guidelines;
• Prepare the ICT annual budget and monitor its implementation upon approval to ensure cost containment and value for money;
• Identify, deploy and motivate the ICT team including performance appraisal,

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or any other related field from a recognized institution.
• Professional ICT qualifications such as Microsoft Certified Systems Engineer (MCSE), CCNA or other equivalent and recognized qualifications.
• Must be a member of the Computer Society of Kenya.
• Minimum of 5 years’ information technology experience including computer operations management, multiple roles in systems implementation, architecture, security/compliance, business-wide strategic planning responsibility with 2 years at management level.

Core Competencies

• Knowledge of Enterprise/Hospital Information Systems.
• Knowledge of CRM data and database systems; understanding of data security and other compliance responsibilities.
• Experience of commissioning services from third parties and managing contracts, contract negotiation, contract management, and customer/vendor relationships.
• Proven track record at senior level of leading staff within an IT environment.
• Successful track record of implementation with delivery on time and to budget
• Ability to lead change in an IT environment.
• Database and applications management skills.
• Communication skills including facilitation and presentation skills