People Change Lead at Equity Bank Kenya

Overall Purpose / Function

The Change Lead will be a key bridge between and coordinator of HR, BTO, Marketing, CX and the Project Teams to ensure that planned / proposed changes (brought about projects and similar initiatives) are effectively communicated and coordinated among all implicated Stakeholders. Leading a well-constituted team, his / her efforts will cut across all change initiatives within the Strategic Change Portfolio (i.e. Book of Work) ensuring engagements, communication, re - orientation, and training to achieve the following: Awareness and buy-in Alignment and orientation Requisite skills and know-how

Qualifications
 
Key Accountabilities

• Develop and apply a high-level Change Management Strategy based on the Group’s strategic initiatives, and in accordance with best practices. 
• Working with HR, Business Transformation, Marketing and CX, develop, implement and effect a suitable Framework (and related Policies) for tackling project-related Change Management in a consistent, effective and timeous matter. This should ensure that stakeholder groups are duly engaged, informed, motivated, trained etc. 
• Work with Portfolio and Program Managers to develop and execute a Change Management Roadmap that supports and aligns with all projects to facilitate ownership, embedment, and the required “soft landing” among stakeholders. 
• Frequently engage and align Directors at appropriate and opportune times to ensure continued relevance and buy-in. 
• Periodically review the Change Management Roadmap against the Projects Portfolio to ensure continued relevance. 
• Report on progress and effectiveness of Change Management and re-orientation efforts, including results from surveys, stakeholder feedback etc.

Person Profile / Specification

• Strong and experienced People Leader (preferably with HR / Business Partnering, Communications or Change Manager profile) with a proven track-record of cross-domain strategy delivery orchestration or culture change leadership Minimum of 10 years relevant experience, with demonstrable track-record of interaction with or engagement of Senior Leaders 
• Solid appreciation of Business Models and Customer Value Propositions Excellent communication and interpersonal skills 
• Experience of supporting / coordinating large Program Portfolios or Strategic initiatives 
• Prior experience within the Financial Services, Telecoms, Big Tech, FinTech or FMCG sectors would be a clear advantage 
• Minimum of a first degree in people-related or arts subjects and/or a globally-recognised change delivery management certification (e.g., PMP, PrInCE2, Agile etc) are highly desirable