Research Associate II – Data systems at International Livestock Research Institute (ILRI)

The Position

The data processing assistant will be a member of the service provider team supporting data management, client reporting and problem resolution. This position will provide high-quality system support to end-users. He/she will also be involved in testing and collaborations with counterparts in the whole CGIAR. He/she will also participate in CG-wide workgroups related to Excellence in Breeding projects.

Key Responsibilities

Timely delivery of set objectives: Helpdesk support and Training of EBS

• Provide support to users from CGIAR centers using Enterprise Breeding System
• Maintain, update, monitor, and train users of EBS for compliance
• Assist users in the creation of experiments (trials and nurseries) in terms of guidance, data curation and recording in the EBS system
• Advise users on the SOPs relating to experiments, including experiment protocols, and Data collection activities
• Primary contact for training
• Organize, plan, and execute training for various user types

SOP authoring and compliance monitoring. Take part in creating CGIAR-level Data Management policies

• Write review and implement protocols for data management
• Write review guides and manuals for EBS and tools related
• Monitor SOP compliance and rollout

Internal Process: Improved quality and efficiency of performance related to the product, services, or other key business processes

• Retrieve, and update information based on requests
• To act on all inquiries within 3 working days
• Request and/or generate printed materials for compliance

Customer/Stakeholder: Improved performance from the perspective of the customer or key stakeholders

• Establishment of data management support to global partners in India, Bangladesh and Africa regions
• Formalize the online support for data management
• Provides technical advice on data management on EBS-enabled processes
• Provide training on the use of EBS database and tools to both local and global
• Serve as one key support for the Data management team(online and onsite)
• Lead on developing the suitable training plan for each type of learner

Enterprise Breeding System (EBS) Development and Data management activities (local and global users)

• Testing and providing feedback regarding EBS modules and tools
• Assist in developing a process diagram for EBS developers to be used as guide in developing EBS modules and tools
• Roll-out of new releases including information dissemination (email), information sessions and conduct training if needed.
• Collaborate to complete digitization projects to IRRI and global hubs
• Contribute in developing e-learning materials, such as videos, infographics, LMS
• Perform any other duties as assigned by supervisor from time to time

Requirements

• Bachelor’s degree in Computer Science, Communications, data management or related field
• Minimum 2 years work experience in plant breeding support and training
• Excellent training skills
• Has knowledge in technical writing
• Has experience in user support in training, issue resolutions
• Has good organizational and analytical skills

Closing: 31st August 2022