Sales Dispatch & Transport Coordinator at Corporate Staffing

Responsibilities:

• Demand Planning. Analyze customers’ orders and ensure timely and correct deliveries as made.
• Ensure digitization of records and optimum utilization of computer-aided dispatch systems.
• Maintain accurate and up-to-date records of deliveries, driver information, vehicle maintenance and other relevant information. 
• Route planning and dispatch planning ensuring correct tonnage as per vehicles available and coordinating with drivers. 
• Acting as the crucial link between various departments or clients and the operational teams to ensure smooth operations and customer satisfaction. 
• Continual review and improve dispatching processes and procedures to optimize efficiency.
• Monitor the progress of drivers and shipments, ensuring that they adhere to delivery schedules and deadlines. 
• Ensure the drivers have vital information such as addresses, and delivery instructions and update them regularly on any changes or modifications. 
• Liaise with customers, suppliers and service providers to resolve any issues or complains that may arise in the delivery process. 
• Ensuring all invoices are signed and lpo attached where applicable 
• Preparing dispatches (picklists). 
• Ensuring adherence to timelines and safety regulations. 
• Ensure daily management system and circulate daily performance and weekly performance as per schedule

Qualifications & Experience:

• Diploma in Inventory and logistics management. 
• Certificate in Information Technology or SAP system. 
• At least 5 years working experience with fundamental and exemplary skills and experience in Inventory management, transport management and logistics thereby being able to demonstrate professionalism, efficiency and competence at work.