Senior HR Business Partner at NCBA Group

Job Purpose Statement

The Senior HR Business Partner will serve specific organisation divisions and/or departments as the HR interface in delivering the Business Strategy through managing the HR relationship with
the business and providing full range of HR operational and strategic support. This will be achieved by creating and implementing HR Plans that support optimal business performance in all areas of Human Resource in line with HR policy standards and industry best practice. Provide team leadership in driving HR Service excellence, team productivity, engagement
and overall business performance.

Key Result Areas

Financial 30% 

• Structure and implement productive manpower plans at the lowest cost, thus attaining a desired profit per head ratio against the defined strategy roadmap.
• Manage the success of Human Resources financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Monitor the approved staff costs and head count budget of the assigned divisions and/or departments to ensure it remains within the approved limit.

Customer 30% 

• Work jointly with stakeholders and team to ensure the implementation of people strategies within the assigned divisions and/or departments more so:
• Accountable for the effectiveness of the Human Resources Business Partnership model in supporting the assigned divisions and departments strategically.
• Effectiveness of the hiring systems (policies, processes and tools) in attracting and selecting people with competitive attributes and skills.
• Realisation of performance (result-oriented) culture, evidently driven by suitable performance management practices and leadership development programmes.
• Ensure that the Compensation, Benefits and HR Analytics outcomes are relevant in supporting total reward within the assigned divisions and/or departments, that enhances talent engagement and productivity.
• Enhance the divisions and/or department’s competencies and capabilities through creation and implementation of learning and development strategies and systems that are effective in enhancing productivity, mitigating impact of high staff turnover driven by labour market environment.
• Ensure the provision of the highest quality of human resources shared services.
• Look after employee engagement and the creation of quality of leadership which translates into innovation, conducive work environment.

Internal business processes 20% 

• Collectively drive the HR Division’s adherence to approved policies and procedures and provide feedback on the same so as to keep them competitive.
• Be an advocate for a continually improving way of working within the team to drive efficient and impactful engagement and accurate delivery of service.
• Proactively participate in organisation projects.

Learning and growth 20% 

• Provide overall leadership of the own team, supporting them to be a high performing and engaged workforce, through managing their performance, motivating, coaching and training them accordingly.
• Maintain a high team performance and engagement.
• Up-to-date and actioned competency assessments and development plans for the team.
• Nil disruption to business / loss of business due to lack of appropriate numbers of qualified, available staff within the team.
• Maintain a consistently high own competency score and development plan maintenance.
• Maintain the desired Leadership - 360-degree feedback score

Ideal Job Specifications

Academic:

• Bachelor’s degree from a recognized accredited university.

Professional:

• Completed or ongoing CHRP Certification
• Member, IHRM

Desired work experience:

• Proven track record of consistently supporting the achievement of an organisation’s people
• strategy, with a market reputation of being a trusted advisor on matters pertaining to HR.
• In-depth knowledge of the local banking industry, banking products, banking services and banking regulations.
• Sound working knowledge and understanding of all labour regulations and practices