Senior Human Resources Officer at Catholic Relief

Key Responsibilities

•  Complement the HR Manager in providing strategic guidance and coaching to guide senior management, HR Managers in sub-offices and supervisors to mitigate risk on complex HR issues, in identifying, understanding and implementing county-program policies and practices related to workforce planning, REDI, safeguarding, performance, discipline, positive employee relations and related topics.
•  Provide oversight on recruitment processes and ensure that that all phases of staff recruitment processes are conducted in an efficient manner and in accordance with CRS policies and procedures. Support CPs’ Senior Management Teams and hiring managers in Job Description development and job alignment to the band, ensure JDs and selection processes are aligned with Respect, Equity, Diversity, Inclusion (REDI) requirements and develop and maintain REDI recruitment data management procedures.
•  In consultation with the HR Manager, support in salary administration including making salary offers, reviews and alignment as per the compensation guidelines and salary structure
•  Review of onboarding and offboarding data analysis reports to determine the successes and areas for improvement
•  Lead in the management of the Staff Provident Fund scheme including oversight on day-to-day administration, liaison with service providers to ensure efficiency and compliance with legal requirements and CRS policies
•  Serve as the primary gender focal point for HR, participate and take lead in gender action planning and implementation.
•  Establish an effective approach to understanding, reducing, and resolving employee relations matters. This will include supporting supervisors improve team management skills, deal firmly and promptly with performance issues, and manage staff related conflicts effectively; advising management on confidential and complex human resources and employee relations issues and liaising with local legal counsel as needed
•  Advise managers on the interpretation/application of HR policies and procedures. Support in review and alignment of HR policies with global, local laws and best practices
•  Conduct periodic analysis and surveys to monitor the culture to ensure staff actions reflect CRS guiding principles where respect, equity, diversity and inclusion are valued.
•  Support the HR Manager to develop staff succession and retention strategy in consultation with Senior Management
•  Review and assess effectiveness of HR support in field offices and develop action plans to address gaps/challenges.
•  Identity initiatives, activities, and opportunities for innovation and improvement of the HR function services for improved service delivery
•  Represent the HR Manager in internal and external meetings and serve as the primary back up

Personal Skills and abilities:

•  Ability to develop relationships and HR networks
•  Ability to understand and interpret legislative and policy issues
•  Good analytical skills with ability to make sound judgment and decisions
•  Ability to deliver high levels of customer service and support
•  Good negotiation and persuasion skills
•  Good planning, organization, coordination and facilitation skills
•  Ability to maintain confidential information and commitment to professional integrity
•  Proactive, resourceful, solutions-oriented and results-oriented
•  Excellent communication and interpersonal skills

Desired Foreign Language : None

Travel Required: up to 20% of time to field locations

Key Working Relationships:

Supervisory: HR Officer (s)

Internal: CR, SMT, Supervisors, All staff, EARO HR Staff, Global People Resources

External: FKE, HR Networks, Training Institutions, Service Providers, GOK and other legal institutions

Qualifications

Basic Qualifications

•  Bachelor’s degree in Human Resource Management, Business Administration or related field
•  Certification in HR Management would be a plus
•  Minimum 5 years relevant work experience preferably with an International or local NGO and good knowledge or HR best practices and standards.
•  Good understanding, experience and knowledge of employment laws, regulations, policies, principles, concepts and practices.
•  Experience using MS Windows AND MS Office Packages (Excel, Word, PowerPoint), Web Conferencing
•  Supervisory experience required
•  Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.
•  Membership with IHRM or relevant professional body preferred