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  • Posted: Apr 18, 2023
    Deadline: Not specified
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    The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
    Read more about this company

     

    Social Media Executive & ITM Representative

    Job Purpose Statement

    Responsible for acting as a liaison between customers and NCBA Bank to resolve customer complaints primary via media channels such as:

    • Social Media: Facebook, Twitter, LinkedIn, Instagram
    • Digital Assets: Intranet and Website
    • Other Channels: WhatsApp Groups, Skype, Hangouts
    • As well as handling intelligence teller machine
    • Live chat
    • Back up for inbound team 

    Ideal Job Specifications

    Academic:

    • Graduate Level

    Desired work experience:

    • 2 years Banking experience or equivalent
    • Bank teller experience 

    Closing on: Apr 23, 2023

    Method of Application

    Interested and qualified? Go to NCBA Group on ke.ncbagroup.com to apply

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