Trade Processor at Absa Bank Limited

Job Summary

Delivering exceptional business performance through working as part of a team, which undertakes a wide range of Trade Finance processing and servicing activities.

Job Description

Key accountabilities:

Business execution and performance (50%)

1. Transactional processes:
2. Vetting, processing and verifying import and export Guarantees as per delegated matrix through the bank approved applications.
3. Review of all closed trade transactions to confirm all is in place before filing is done.
4. Performing sanctions screening and AML checks as per sanctions policy.
5. Query and complaint resolution within policy specified timelines.
6. Ensure all customer instructions are logged on the workflow tool and actioned as per SLA.
7. Ensure all requests are properly authorized, signatures verified and they meet the International trade rules before processing.
8. Ensure revenue is collected as per current/approved tariff Ensure all errors are captured and resolved within the SLA.
9. Ensure daily reconciliation of liability accounts is done.
10. Managing the reporting needs as required to all stakeholders including Finance, FI teams Daily action on relevant product reports.
11. Daily action on the Swifts, memos, Failed Payments and NOSTRO reports.
12. Updating and follow up on any adverse incidences raised on systems or transactions until resolution.
13. Timely management of UAT testing as required.
14. Ensure Franking of Trade documents as required.

Innovation and Change (10%)

1. Support and adopt the implementation of change initiatives.
2. Share knowledge, experience, best practice, and provision of constructive feedback as required and when necessary.
3. Support ideation on improvements and solutions based on knowledge of the trade value chain.

Controls (15%)

1. Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal ABSA Policies and Policy Standards.
2. Understand and manage risks and risk events (incidents) relevant to the role.
3. Ensure adherence to the Group IT security policy and controls in accessing the system.
4. Comply with Operational risk and rigour in respect to protecting our people, customers, assets and the organization.
5. Carry out snap-checks allocated in a timely manner.
6. Ensure adherence to the delegated matrix.
7. Timely update and verification of daily activities to ensure correct MI is reporting on the department’s productivity levels.
8. Escalation of risk issues in a timely manner and logging on ORMS.
9. Ensure handover processes are adhered to before proceeding on leave: update of the key register, handover certificate in place.
10. Services (20%)
11. Provide a high quality of service to all clients within agreed SLAs.
12. Ensure high quality of communication to internal and external clients, both verbal and written.
13. Ensure that all compliments and complaints are logged on the required system.
14. Take ownership when dealing with queries or requests, offer suggestions and conclude constructively by investigating and resolving whilst protecting the banks reputation.

Individual Development (5%)

1. Set personal management (PM) objectives in line with the bank strategy and personal aspirations.
2. Pursue self-development to increase personal effectiveness, acknowledge strengths and areas for development.
3. Obtain constant feedback on Personal Development from your line manager and other team leaders.
4. Ensure all leave is captured on the relevant system/application.

Education

1. Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)