Travel Assistant - Multiple Positions (Temporary) at United Nations Office at Nairobi (UNON)

Responsibilities

• Provides information to staff members and delegations on entitlements, policy and procedures on official travel, removal of personal effects arrangements in accordance with governing rules and regulations. . Review travel and shipment requests in Umoja to ensure conformity with applicable rules.
• Calculates air fares and constructs itineraries for staff and defendants, delegations and non-staff (consultants, meeting participants and contractors) traveling on official business in line with the most economical and direct route.
• Liaises with contracted travel agency on complex itineraries and issuance of tickets.
• Approves travel and shipment authorizations including amendments.
• Calculates and records lump-sum entitlements.
• Request and record refunds in Umoja.
• Perform partial and complete cancellation of Travel Requests in Umoja, if applicable.
• Process expense reports that are routed to travel unit in accordance with rules and regulations.
• Co-ordinates arrangements for removal of personal effects for staff members worldwide including registering shipments and insurance coverage, insurance claims and reviewing invoices. . Provides Umoja support on travel related issues to staff members.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Performs any related duties as assigned.

Education

• Completion of a high school diploma or equivalent is required. Supplemental training in a field relevant to the post is desirable.

Job - Specific Qualification

• Specialized Travel Agent training (such as IATA certification or equivalent) is required.

Work Experience

• A minimum of five (5) years of progressively responsible experience in travel administration, travel rate construction, routing and travel reimbursement, or related area is required.
• The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first-level University degree.
• Working experience in Enterprise Resource Planning (ERP) systems is required.
• Three (3) years of working experience in the UN system or similar international organization is desirable.
• Experience arranging travel for large group of meeting participants is desirable.
• One (1) year or more of experience in data analytics or related area is desirable.