Data Management Associate (ODM) at United Nations High Commissioner for Refugees (UNHCR)

Purpose and Scope of Assignment
Under the direct supervision of the Assistant Operations Data Management Officer, and overall supervision of the Senior Protection Officer, the Data Management Associate will:

• Manage the use, maintenance and technical support of databases used in the operation, including planning and overseeing data collection, input and verifications, production of standard and ad hoc reports.
• Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management.
• Provide training, as necessary, to UNHCR staff as well as staff-members of implementing partners in relevant aspects of data management.
• May be required to coordinate with the GIS colleagues to ensure that data collection is compatible with GIS.
• Archive and backup database systems; ensure security of databases; perform database administrator functions.
• Assist in development of new applications/databases needed by the UNHCR Offices/Units in area of responsibilities in order to perform their tasks smoothly. 
• Ensure that the clients' databases are up to date by identifying and keeping what is relevant and accurate in an accessible manner.
• Support registration activities including proGres technical support and on-site assistance.
• Support voluntary repatriation activities including reconciliation of VolRep data from country of asylum and encashment centers, verification of Voluntary Repatriation Forms (VRFs) and coordination with VolRep Centers (VRCs) on information issues.
• Develop forms and tools for data collection and analysis.
• Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
• Have access to relevant data and records.
• Perform other related duties as required.

Monitoring and Progress Controls

• (Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
• Build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
• UNHCR’s policies, standards and procedures are constantly and coherently applied.
• UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
• Persons of concern have fair and transparent access to registration procedures.

Qualifications and Experience

• (List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

Education (Level and area of required and/or preferred education)

• Completion of Secondary School with post-secondary training/certificate in social sciences, statistics, mathematics, information technology, or related fields.
• Minimum 1 years of relevant professional job experience.
• Good computer skills, particularly in data management.
• Excellent knowledge of English and the local language.