Business Analyst at University of California San Francisco (UCSF)

Roles and Responsibilities

• Gather, analyze and document health related business processes from stakeholders.
• Create detailed business analysis plans, outlining problems, opportunities and solutions.
• Communicate findings and recommendations to all relevant stakeholders.
• Collaborate with cross-functional teams to drive project success and ensure alignment with business goals.
• Monitor and evaluate the effectiveness of solutions by participating in the quality assurance processes and making changes as needed to continuously improve technical solutions.
• Develop OHRI program workflows from data collection forms, clinical dashboards with decision support summaries, monitoring and clinical reports.
• Support the development of integrations and interoperability between OHRI and other systems such as LIS and CBS.
• Work with HIS business analysts, developers, and IT support staff to support the country implementation initiatives in various public health facilities across countries.
• Undertake such other tasks within the scope of the role as directed by leadership from time to time.

Required knowledge, skills and abilities:

• Ability to work well in a fast-paced environment with cross-functional teams to accomplish objectives
• Experience in software design, analysis, and process improvement
• Understanding of software development life cycles
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Keen attention to details
• Ability to conduct research into systems issues and products as required
• Ability to communicate ideas to both technical and non-technical people
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks in a timely manner
• Ability to work independently and as part of a team

Experience & Qualifications:

• Qualifications in a health-related field (Public health, Clinical medicine, Nursing, Health Information and Records Management, Monitoring & Evaluation)
• 3+ years of experience
• Strong domain knowledge in HIV, Tuberculosis, UNAID 95-95-95 targets, TB Epidemic control, and/or Health Informatics
• Experience with EMRs in PEPFAR-funded programs is a requirement
• Experience working with OpenMRS system will be an added advantage