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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prima...
Job Details
Group Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank
Job Purpose
Operational Leadership
Through managing and leading existing regional teams, to formulate a risk appetite strategy for the Consumer and Agriculture sector and develop and implement a credit risk management execution framework for the East and Central Africa portfolio.
Build an effective end to end credit risk management framework for the Kenya Corporate and Investment banking portfolio with the primary objective to enable the Business team deliver their revenue objectives but at the same time, contain risk within acceptable parameters and ensure alignment to group strategy.
Key Responsibilities/Accountabilities
Develop and embed a knowledge centre of excellence for a Bank’s chosen core franchise
Develop a risk appetite framework and credit platform to support the business strategy for the East Africa Agriculture Core sector Organise, manage and develop a team in order to effectively execute a country business objectives within the agreed risk parameters and sector mandate; Monitor performance and execution of the strategy and create risk metrics to provide an effective feedback loop to the group credit manco. Establish learning outcomes from the pilot roll out of the Agriculture strategy to enable the successful roll out the strategy on an Africa wide basis Effectively manage the pipeline of new transactions and co-ordinate resources regionally and locally and fulfil the Group Credit Manager role for approximately 20 Trans National clients in East and Central Africa.
Input into country strategy formulation through key management forums/committees and collaboration with senior business stakeholders.
Mandated to represent the group credit risk in the Kenya executive management forums and committees, Africa credit manco as well as global business executive for the East Africa Consumer sector ; Build together with business executive stakeholders an optimal credit risk strategy for the Kenya Corporate and Investment Banking functional area as well as each of the sub-teams within the structure i.e Global Markets, Transaction Product &Services and Investment Banking to deliver business budgets over the short to three year horizon. Ensuring adequate systems, policies, processes and procedures are in place to monitor; and manage credit risk arising from across country and geography consumer sector focus; Develop and remain accountable for approved budget for Credit Risk impairment and operational expenses for the Kenya Franchise including inputs into the asset growth budgets to ensure an appropriate balance between risk and reward on the country capital consumption aligned to group strategic objectives and risk parameters
Team Leadership Championing the group risk management strategic initiatives in the East Africa region and taking ownership of facilitating a conducive change management environment and promoting a culture where the values of the Bank are seen to be ‘alive’; Lead and guide the team towards delivering effective client partnerships and client focus through the Client Service teams for the East Africa consumer sector; Build the team's competencies, team coherency and productivity and creating a stable core team of risk professionals in the East Africa region; Structure the organisational capabilities for the Kenya Franchise through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these Responsible for the recruitment development, motivation and retention of management staff within the Kenya Credit team and provide input into the resourcing of key personnel in the Kenya business team. Effectively delegate authority and responsibility in line with the country business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports Displaying appropriate people management skills designed to build the Kenya credit team, with a specific focus on the development of individual competencies, coaching and mentorship; Regularly reviewing team member's performance, career plans and their own succession plans. Ensures the implementation and alignment of the group leadership promise and employee engagement programme in the Kenya Franchise
Portfolio management Making recommendations to key business stakeholders line and group committees/forums regarding industry trends and the implications for managing the credit risks of clients in those industries; and ensuring active and maintained co-ordination of stakeholders in the process to ensure all expectations are met Partnering with business in deal pipeline formulation to shape the country and sector portfolio within the required risk appetite established by group Developing and implementing a robust framework for identifying and managing high risk accounts and undertaking the necessary corrective action when the risk profile threatens to become unacceptable; Ongoing monitoring of risk grade (Probability of Default), recovery rate shifts and general industry trends. Providing continued alignment between credit and business strategy using management information obtained from portfolio credit risk migration trends and ensuring an appropriate balance between risk and return. Ensuring preparation of sector papers relevant to the country franchise as and when required to the requisite quality and within required timelines. Maximising the productivity of the team whilst minimising portfolio risk through active portfolio credit management and support/coaching on complex transactions;
Evaluation of credit applications
Analysis of sector applications for facilities to assess the appropriateness of the credit risk relative to the sector strategy and profitability of the deal; Effective provision of high-quality analyses, approvals and where necessary recommendations to higher authority; Effective sponsorship and presentation of applications to CIB Credit Committee, where required; Ensure legal execution is in line with the credit sanction and that ongoing credit management is in place.
Ongoing Credit Management
Oversight and leadership of Credit Oversight Portfolio Monitoring forums, Watchlist and NPLs meetings relating to deals and names managed by the Kenya sector team; Cascade and embed effective compliance management (monitoring of ongoing credit and legal compliance requirements) within group targets while monitoring, questioning and understanding changes in the credit quality in any counterparty / industry falling within the country and consumer portfolio; Setting in conjunction with business country and counterparty concentration limits identification and mitigation of concentrations. Identifying when deep drills are required ensuring that deep drills are done to the required standard as and within required timelines
Management reporting Keeping Business unit leadership informed on material developments. Develop and provide appropriate input into country portfolio reports; and streamline processes to deliver timely general credit reports to the business stakeholders
Preferred Qualification And Experience
Minimum qualification
Business, Commerce, Financial Risk , Advanced credit courses or equivalent professional credit risk qualification
Risk Management / Advanced Risk Management programmes
Experience Risk Management Credit Risk Management More than 10 years Deep knowledge of the Africa corporate and investment banking markets and best practice credit risk management practices.Click here to enter text. Formulation and implementation of effective credit risk management strategies for country and regional credit portfolios with the objective of attaining growth targets while maintaining acceptable risk parameters and impairment targets. Managing and enhancing productivity in franchise credit teams Ability to create collaborative relationships with external stakeholders including country banking regulators, banking associations and knowledge providers and remain abreast of market changes Evidence of ability to exercise a ‘personal to holder’ delegated lending authority in excess of USD 10m to Corporate and Investment Banking counterparties.
Knowledge/Technical Skills/Expertise
The ability to translate the organisation's vision and long term goals into medium and short term deliverables (18-24 months). Mastered the concept, able to act independently, provides guidance and training to others
Performance Management The ability to apply processes and principles related to performance contracting, rating, rewarding and improving employee performance Mastered the concept, able to act independently, provides guidance and training to others
Good understanding of accounting (both management and financial accounting) to analyse financial strengths and weaknesses of clients and identify potential risks to credit proposals The ability to review balance sheets, income statements, cash flow statements and tax returns to determine the credit risk of the client. Proficiency Level: ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others
Thorough working knowledge of the Risk management systems monitoring, and its related procedures, for analysing the account behaviour of clients and identifying trends and shifts in credit risk profiles The ability to facilitate a formal acceptance process of reviewing and accepting residual risk, depending on the outcomes of risk identification and measurement. Proficiency Level: ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others
Thorough understanding of Standard Bank’s products and facilities that give rise to counterparty credit risk The ability to conduct sound analysis of individual transactions, through a thorough due diligence process (e.g., industry structure, company evaluation, cash-flow analysis, growth prospects, credit ratings, etc.). Understanding of Basel III and broader regulatory and Compliance requirements Demonstrates knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk. Thorough conceptual and practical knowledge of credit procedures, policies and standards Finding alternatives in order to make deals work (if possible) and in so doing, add value to the deal making process Provides leadership in this field both within the organisation and in the larger industry
Risk Reporting The ability to prepare quantifive and qualitative analysis on the risk landscape in the business including interpretation and analysis for use by business users. Proficiency Level: EXPERT - Provides leadership in this field both within the organisation and in the larger industry
Job Purpose
Achievement of the sales targets, income and profit budgets by way of managing the behaviour of our own staff and our relationships with Bank staff through training, support and motivation.
Key Responsibilities/Accountabilities
Sales Management
Oversee the sales performance across all products, both short and long term insurances.
Identify anomalies and develop strategies to rectify and improve performance.
Provide input to branch/regional/national campaigns to ensure maximum penetration into core banking products and clients.
Maximize penetration of SIA by achieving sales targets timeously
Assist in development and repositioning on new single product initiatives
Correction of poor performance
Achieve transformation targets
Relationship building
Coach and mentor staff
Hold regular staff meetings
Constantly maintain a professional environment and celebrate our successes
Timeously feedback to the network
Build relationship with key players and group companies
Attend regular meetings with key stakeholders
Analysis competitor trends, pricing to optimize on sales
Liaise with insurance companies
Service all complaints in respect of our products
Training
Ensures competency-based training on Advisory products takes place with various stakeholders as and when required.
The stakeholders are trained accredited, and coached on the various products
Establish a professional and qualified team who are seen as the envy in the network
Employ, train and produce talented staff
Ongoing training to develop performance
Management
Servicing of expenses and control cost to income ratios
Control expenses and use them correctly in order for us to achieve the highest return related to sales
Analysis MIS and act accordingly
Apply knowledge, resources and experience to resolve problems
Able to follow or professional challenge defined processes
Participate in adhoc company events
Support other business units and other departments within SIA & CSB
Live the values and the brand
Be a brand Ambassador
Share best practices, tactics and action plans
Risk & Compliance
Provides complete disclosure to the customers in terms of accreditation, service fees, and commission.
Ensures proper record keeping in terms of Proceeds of Crime and Anti Money Laundering Act, The Banking Act (Cap 488), The Anti-Corruption & Economic Crimes Act, The Insurance Act (Cap 487) and any other relevant legislation
Ensure all forms are completed correctly and send to Operations for uploading to Bancassurance Policy Management system as the record keeper
Assist channel in achieving their risk compliance ratings in terms of all SIA requirements
Ensure customers are satisfied with SIA Advisory products bought in channel
Preferred Qualification And Experience
Undergraduate degree from a recognized university
Computer literacy
Experience
Professional Insurance qualification
Previous Insurance sales
Experience of managing and/or working within a team that delivers
Experience in the financial /investment and/or insurance broking industry
Proven sales track record in the financial services industry
Knowledge/Technical Skills/Expertise
Understanding of macro-economic, business, social, political trends and the transformation of this knowledge into operational strategy
Create, edit and print files from Word, Excel to capture and analyse Insurance/financial data & Power Point.
In depth understanding of range of products in market, competitor advantages and disadvantages and own product competitive position
A sound understanding of risk cycles pertaining to the industry being analysed.
A good current knowledge and understanding of different industry sectors and sector risk profiles/ trends.
A thorough knowledge of multi-level products available to Personal banking and Business customers.
Extract and apply information to CRM (Customer relationship management) strategy
Full understanding of all products, knowledge of the bank processes and procedures
Results orientated/Customer service focused and people orientated
Negotiation skill
Listening skill
Presentation skills
Sales skills
Communication skills
Marketing skills
Coaching skills
Job Purpose
Provide specialist Investment advise to clients and Relationship Managers to meet Clients’ desired risk/investments and feedback to ensure provision of best solution.
Liaise with product specialists within the central WM Product Development team to discuss client requirements and feedback to ensure provision of best solutions.
Provide portfolio analysis and liaise with Clients on own portfolio to feedback on portfolio performance and seek opportunity to cross sell and deepen wallet share.
Work with assigned RMs/ Branches to increase penetration of investment products within segments by 10%
Alignment to WIDEN.
Key Responsibilities/Accountabilities
Investment Advise Provision
Provide advise on quality of clients existing portfolio based on sound assets allocation principles.
Understand client risk appetite, investment preference and return expectation through consultation with Client Advisor and indirect client meeting.
Trusted investment Advisor of choice e.g. acts as sounding board for competitor proposals.
Provide timely analysis of market and product information
Be capable of addressing multi-assets class and different products requirements.
Review client investment portfolios on an annual basis.
Educate client on new product ideas.
Solution Generation
Provision of relevant solutions given client needs/objectives.
Understand specific client issues, including restrictions to provide optimal solutions
Identify opportunities/solutions from the wider Stanbic Bank which benefit the client
Focus on suitability of investments for clients.
Sales
Direct marketing to certain clients and co-marketing with Relationship Managers
Deliver solutions/proposals which lead to action by clients
Promote higher share of wallet from clients.
AML & CDO
Ensure that the Anti Money Laundering requirements are followed as follows:
Take all reasonable steps to verify and identify our customers.
Retail adequate records of identification, account opening and transactions
Make prompt reports of suspicion transactions using the right internal channels.
Raise awareness on Money Laundering prevention by training all staff/attending training sessions.
Transaction Execution
Timely and accurate dealing of Clients’ orders
Track and provide regular feedback on processed transaction/solution to clients
Risk Management
Maintain an adequate control environment and operational procedures to prevent loss from non-adherence to controls.
Make sure you are aware of and comply with data confidentiality requirements.
Comply with the requirements of the Group AML Policy and procedures, in particular;
Comply with local legal requirements.
Remain alert to the risk of money laundering and assist in the Bank’s effort in combating the vice.
Adhere to the key principles of knowing our customers, identification and verification.
Report suspicious activities regarding money laundering and terrorist financing and not to disclose that a report is made tipping of the customer.
Adhere to the Group and local record retention requirements.
Attend all scheduled training on money laundering and complete related e-learning modules.
Observe the group Sanctions Policy and support the implementation of prevailing sanctions.
Governance
Make sure all general legal and regulatory requirements relating to specific activity are complied with.
Make all information is handled appropriately where necessary exposure to information which may be confidential or sensitive should be notified to Control Room and/or Legal & Compliance.
The staff operates within the highest standards of AML Management and other control as stipulated by the Bank and regulators.
Be aware of and comply with Group policy, local laws and Regulators relating to the prevention of Money
Laundering and Terrorist Financing.
Ensure you remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicious, safeguarding records and disclosing suspicious to customers.
Regulatory & Business conduct.
This includes the responsibility for the conduct of individual in sales by ensuring behaviours set out in the Group Code of Conduct are followed and that the business/country/function achieves the outcomes set out in the Principles and Pillars.
Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies, process and regulations among employees form part of the culture.
Local regulator prescribed responsibilities and Rationale for allocation.
Preferred Qualification And Experience
Relevant University Degree from a Recognized University.
4 years of experience in Wealth investment Advisory field.
Complexity
Understanding products and markets that are highly fluid and technical.
Remaining current with day-to-day offshore market issues, development and customer demands.
Analysing customer portfolios and development of compelling and profitable alternatives.
Judgement
Identifying and prioritizing customer investment objectives while balancing risk taken.
Effectively determine and manage allocation of time to specific job-related activities in order to achieve targets Able to recommend type of IS product but not specific; fund/securities.
Knowledge/Technical Skills/Expertise
Skills and knowledge
Sound knowledge of the company’s laid-down policies and procedures.
Sound and technical knowledge of operational systems.
Knowledge of the Regulations in force.
Sound and technical knowledge of trading systems in use in Brokerage.
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