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  • Posted: Apr 5, 2024
    Deadline: Apr 18, 2024
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    Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. We are the partner that understands your needs, recruits 'best-in-class’ talent and counsel you towards a successful conclusion to the searc...
    Read more about this company

     

    Customer Experience Supervisor

    Responsibilities

    • Build brand presence within our client's local target market.
    • Expand on the cheese tour to include more to do in the area for tourists visiting.
    • Build awareness of our new brands- salami/vegan
    • Increase revenue from our existing farm facility.
    • Upsell
    • Good working relationships with other tours in the area for add ons.
    • Marketing plan for social media.
    • Create teaching material for the classroom

    Requirements

    • 3 - 5 years Proven experience in customer service, Retail sales or any other customer facing position.
    • Experience working for a food company.
    • Marketing experience
    • Teaching experience or tour guide experience a plus
    • People skills
    • Excellent organization skills
    • Communication and interpersonal skills
    • Self-motivated with a results-driven approach
    • Problem-solving skills
    • Strong brand knowledge
    • Social media camera skills experience
    • Canva knowledge to create teaching material.

    go to method of application »

    Safari Tour Driver

    Key Responsibilities

    • Drive guests, staff, and other authorized persons as per instructions
    • Observe the road and traffic laws and regulations of the Republic of Kenya
    • Ensure that safe driving practices are adhered to including local driving codes and Company's agreed driving standards.
    • Ensure the safety of guests, oneself, and other road users at all times
    • Carry out assignments as per Transport Chart and instructions are given by the management.
    • Ensure the vehicle is kept clean, tidy, and in good working condition at all times
    • Make sure the vehicle is in good and serviceable mechanical condition at all times
    • Inspect the vehicle prior to departing for a tour or safari, and equip the vehicle with all the required Company supplies needed from the stores.
    • Ensure vehicle repairs are carried out properly and to satisfactory completion as per the Company's specifications and road test the vehicle before embarking on any job assignment.
    • Prepare and submit vehicle monitoring reports, including records of vehicle maintenance, expenses, and mileage, as per the Company's transport guidelines.
    • Keep an accurate Log Book of daily movements, servicing, and vehicle defects. Log official trips, daily mileage, gas consumption, oil changes, etc.
    • Assist guests with the delivery of luggage to and from the vehicle.
    • Assist the Transport Manager to ensure vehicle insurance and other Government license requirements are updated according to schedule.
    • Maintain high profile image of the Company and follow the code of conduct

    Requirements

    • Minimum of 4 years experience as a driver with a good driving record and preferably from the tour and travel industry.
    • KPSGA certificate.
    • Qualification in Vehicle Maintenance and Repairs will be an added advantage
    • Knowledge of the Nairobi routings, hotels, and restaurants
    • Good understanding of Kenya traffic law.
    • Good knowledge of vehicle mechanics.
    • Excellent driving skills with zero accident record.
    • Flexible, effective teamwork and interpersonal skills.
    • Willing to work long and irregular hours, shift duty, and on public holidays
    • Good at communicating in English both written and oral.
    • A team player; personable, caring, helpful, reliable, and diplomatic
    • Good personal grooming & personal presentation.

    Method of Application

    Use the link(s) below to apply on company website.

     

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