Jobs at Bridge Talent Management

Objective:

• Ensure the Business Unit meets its budget targets and maintains high levels of customer satisfaction.

Key Responsibilities:

P&L and Service Quality:

• Achieve budget goals for Warehousing, Corridor & Projects; develop business growth and new client acquisition; oversee branch administration.

Business Development:

• Manage projects, transit solutions, and transport; monitor services for customer satisfaction; ensure statutory compliance.

Resource Management:

• Meet labour, equipment, and investment needs; maintain relations with strategic partners (KPA, KRA, etc.); plan and oversee daily operations; prepare annual budgets; handle collections and dispute resolution.

Team Management:

• Ensure staff welfare, safety, and environment; advise on strategic matters; set goals for service quality and cost control; assess team performance; ensure adequate HR resourcing; conduct operational meetings.

Operational Management:

• Manage operational files and profitability; achieve KPI targets; supervise Mombasa depots and warehousing; manage commodity trading; maintain corridor matrices; coordinate movements; negotiate transport rates; manage COLOG and Demurrage risk.

Client Management:

• Maintain operational relationships with clients; handle instructions and communications; validate tariffs and quotations; address operational issues; support credit control.

Management Reporting:

• Prepare monthly reports; Participate in Quarterly Business Reviews and ComEx; alert on significant issues; inform management of relevant business information; propose solutions to operational issues.

Requirements

• Education: Master’s degree in Business Administration; Certification in Clearing and Forwarding. (Added advantage: Certification in Accounting or Finance)
• Experience: Minimum 10 years in a busy logistics environment.
• Key Skills: Communication, Negotiation, Leadership, Business Skills, Analytical, Computer Skills, Basic Accounting

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Job Summary:

• Our Client is looking to hire a marketing developer to join their Sales team.He/She will be tasked with engaging customers and potential clients in the Market as a route/market developer. You will be required to generate revenue/orders as you observe other key metrics e.g. Duka app adoption, customer retention, market growth, basket size growth per customer,customer acquisition,customer service,after-sale service and any other duties assigned as per the Job Description.

Key Responsibilities:

• Establish relationships with new customers through recruiting and onboarding.
• Maintain and grow relationships with existing customers.
• Strive to improve customer satisfaction through excellent customer service.
• Identify and respond to client needs.
• Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
• Follow up on customer orders as necessary.
• Anticipate the needs of clients and address them accordingly.
• Meet with customers to determine their needs and wants while managing the whole Value Chain with courtesy and Finesse to deliver results.
• Responsible for 100% Revenue generation as per the target allocated.

Requirements

• Technical training in sales, marketing or any relevant field.
• Excellent oral and written communication skills.
• Superior interpersonal skills.
• Ability to take initiative and work independently.
• Exceptional organizational skills.
• A minimum of 1 year of experience infield sales.
• Strong knowledge of FMCG / Retail industry standards.
• Confident and charismatic approach to people.