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Inkomoko’s vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems.
Founded in 2012, Inkomoko has provided business advisory and access to finance for thousands of entrepreneur...
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About the Opportunity
The Investment Operations Associate at Inkomoko plays a crucial role in ensuring the smooth functioning of the lending process, supporting the lending team, and providing excellent customer service to borrowers.
The following are some of the key responsibilities of an Investment Operations Associate are;
Responsibilities
LOAN PROCESSING & CLIENT SERVICING (20%)
- Verify the loan applications and documentation
- Ensure compliance with the lending policies and regulations
- Prepare loan files for review by the lending team
- Respond & resolve customer inquiries,
- Maintain a positive relationships with borrowers
DATA ENTRY & RECORD-KEEPING (45%)
- Enter accurate data into loan management systems
- Maintain loan records
- Update borrower information
- Organize and maintaining loan documents
- Ensure loan documents are filed correctly and can be accessed easily when needed
- Maintain accurate and up-to-date records of loan applications, processing, and disbursement
REPORTING & COMPLIANCE (25%)
- Generate reports on loan applications, processing times, and other key performance metrics to assist in decision-making by the lending team
- Ensure compliance with lending policies, regulations, and procedures
- Communicate any issues to the lending team.
PROCESS IMPROVEMENT & COORDINATION (10%)
- Identify areas for process improvement and advise the team
- Recommend changes to improve the efficiency and effectiveness of the lending process
- Coordinate with other departments within the organization to ensure smooth functioning of the lending process
Minimum Qualifications
Investment Operations Associate will be a trusted partner and basic qualifications Include:
- A University degree in Finance or other related field
- Must speak fluent English and Swahili
- Experience in loan management, microfinance, capital leases, and access to finance for Micro and Small businesses is STRONGLY preferred
- Prior experience dealing with customers/debt in a lending environment
- Prior experience in Loan management system software
- Very strong attention to details and good follow through
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- At least 2 years of work experience in relevant or applicable field
- Must be able to legally work in Kenya
go to method of application »
About the Opportunity
Investment Manager will be a trusted partner of Inkomoko Garissa/Dadaab clients with the responsibilities below:
Responsibilities
DUE DILIGENCE AND FACILITY/INVESTMENT PREPARATION (40%)
- Respond to inquiries from prospective borrowers, support them to apply for our investment products,
- Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing,
- Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Associates and Business Associates, etc.
- Communicate all materials to the Senior Portfolio Manager/ Regional Portfolio Director and assist in preparing credit reports for Investment Committee meetings,
- Take photos of entrepreneurs, have them sign photo waivers, and post their stories on the Kiva platform.
PORTFOLIO MANAGEMENT (30%)
- Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers,
- Work with Business Development Services team to ensure borrower success, and Visit clients for monitoring,
- Track information about borrowers and communicate effectively with key stakeholders about client status,
- Actively participate as key staff in the weekly Portfolio Review Meeting,
- Maintain a tracking system of borrower payments and contact information,
- Interact with government leaders, the court system, refugees and host communities’ stakeholders and others for follow up on lack of payments,
- Work with the Finance Director/Senior Finance Associate to produce invoices for payments,
- Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling,
- Other duties as assigned by the supervisor.
TEAM AND GROWTH MANAGEMENT (20%)
- Supervising and training Investment Officers staff in all steps of the investment granting cycle including:
- Acquisition and screening of potential clients,
- Active monitoring of investment repayments and overall performance,
- Investment assessment, appraisal and disbursement.
- Chairing credit/facility committees under the portfolio manager’s approval rights.
INVESTMENT MANAGEMENT SYSTEM (10%)
- Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
- Maintain and demonstrate proficiency with investment software applications
- Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Assist with system parameters and design to meet the needs of multiple departments.
- Manage user security access
- Ensure proper segregation of duties, develop and maintain work flows for all stages of investment
- Advise the Management team how to automate key lending processes
- Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
- Ensure lending team is provided with updates and procedural changes
- Participates in the review and recommendations of operational systems and procedures
- Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system
- Prepare related reports and administer the system
- Other duties as assigned by the supervisor.
Minimum Qualifications
Investment Manager will be a trusted partner of Inkomoko Kenya clients; basic qualifications include:
- University degree in Finance or another related field
- Must speak fluent English and Kiswahili. Knowledge of other local languages will be an added advantage
- 5+ years of work experience in the relevant or applicable field
- Experience in Islamic lending and practice is STRONGLY preferred
- Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred
- Experience in lending, group savings is strongly preferred
- Experience in lending products development is a MUST
- Experience in managing investment staff
- Experience providing business advice to entrepreneurs and dealing with customers/debt
- Prior experience in using Investment management system software
- Experience in partnerships management is STRONGLY preferred
- Decisive individuals with the ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors to pay off the entire debt
- Experience in managing difficult clients and reaching positive outcomes
- Very strong attention to details and good follow-through,
- Comfort with the civil court system, collateral registration and previous experience in litigation is preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills.
- Must be able to legally work in Kenya.
go to method of application »
About the Opportunity
We are pleased to announce the Driver vacancy within the Administration & Operations Department. Reporting to the Administration & Procurement Officer, the position holder will support our team in the day today operations and movement of staff. This position is based in Garissa- Kenya.
The position responsibilities will include but are not limited to;
Responsibilities
- Drive authorized Inkomoko staff to and from various destinations in and around the Inkomoko operating camps and any other assigned destinations.
- Run office errands as required
- Safely drive assigned office vehicle, following set rules and regulations
- Ensure the compliance to the fleet management policy
- Conducting basic maintenance checks to ensure vehicle safety and hygiene
- Perform both preventative and regular maintenance on assigned vehicles and ensure that proper detailing is performed.
- Ensure that the vehicle is always properly equipped with spare tire, tool kit, jacks, wheel spanner, tow rope, jump lead, belts, fire extinguisher, and first aid toolboxes
- Regularly keep vehicle maintenance records and fuel consumption records
- Schedule and update major car service appointments and report any issues
- Perform any other duties as assigned by the immediate line supervisor.
Minimum Qualifications
We are looking for candidates who will navigate fast-paced and resource-constrained environments with commitment and patience. The ideal candidate will have an impeccable driving record, knows the communities in which we operate, and can have both mechanical skills and good judgment, additionally the candidate should fulfill the following requirements:
- Valid driver’s license issued in Kenya
- Basic mechanic training is required.
- 5 years experience as a driver
- Clean driving record, without any accidents in the past five years
- Previous training in defensive driving and driving for security of passengers
- Basic writing, reading skills and basic education
- Good communicator in Swahili and English
- Ability to access and use a smartphone 24/7.
- Knowledge and ability to use radio, email, telephone and other applications
- Must be willing to live in Garissa , and have flexible working hours
- Candidate should not work for any other organization while working for Inkomoko
- Must have good knowledge of Garissa.
go to method of application »
About the Opportunity
The Recovery Officer Key responsibility will be to alert, follow up, recover defaulted loans by conducting site visits, coordinating with local authority, manually settling overdue, blocking accounts of overdue clients, and solving the problems with overdue and defaulted clients. We are hiring for Nairobi, Mombasa, Eldoret & Garissa.
Responsibilities
Loan monitoring (40%)
- Monitor the credit portfolio and evaluate the risk of potential default while recommending recovery solutions
- Identify and escalate repayment irregularities for further management action
- Preparation of monthly portfolio report for Management decision
- Preparation of weekly portfolio reports for credit review meetings
- Compute weekly PAR report including; product, individuals and SMES PAR analysis
- Evaluate product performance through collection and data analysis
- Provide weekly report on turnover on loan accounts
- Maintain an effective trigger reporting system of credit impairments and propose corrective actions
- Provides support to Loan officers, loan managers and compliance officers on Non-performing loans
- Call, visit and send periodic reminders to loan customers on scheduled repayments
- Conduct post disbursement spot checks on customers to confirm loan performance and utilization
- Monitoring defaulters' repayments to stop recurrent non-compliance
- Maintain PAR level in compliance with CBK regulations
- Follow up with Finance department to reconcile payments received and real time transaction postings
- Responsible for achieving monthly PAR target
- Negotiate payment plans with defaulters
- Initiate receivership process with the lawyer
Debt recovery (60%)
- Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within predetermined broad policy guidelines and regulation to minimize credit losses
- Ensure compliance to Inkomoko’s Credit Policy and Procedures regarding management of debt recovery process
- Maintain and prepare monthly collections reports, updates and status
- Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options
- Undertake regular and frequent calls, site visits, and follow-ups with the borrowers to implement remedial strategies and action plans for loan recovery
- Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring
- Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with lawyer
- Develop and continuously review credit and recovery policies and procedures ensuring their compliance.
Minimum Qualifications
The Recovery officer will be a trusted partner of Inkomoko Trustee clients, and basic qualifications Include:
- A university degree in Finance, Business Administration or other related field.
- Must speak fluent English, and Swahili. Knowledge of other local languages is a plus.
- Minimum of 2 years banking of MFIs experience in a credit monitoring /loan recovery role.
- Knowledge of MFIs or banking operations, credit risk management, fraud management, Loan Recovery and Debt Management
- Prior experience dealing with customers/debt collection
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- Must be able to legally work in Kenya
go to method of application »
About the Opportunity
The Recovery Officer Key responsibility will be to alert, follow up, recover defaulted loans by conducting site visits, coordinating with local authority, manually settling overdue, blocking accounts of overdue clients, and solving the problems with overdue and defaulted clients. We are hiring for Nairobi, Mombasa, Eldoret & Garissa.
Responsibilities
Loan monitoring (40%)
- Monitor the credit portfolio and evaluate the risk of potential default while recommending recovery solutions
- Identify and escalate repayment irregularities for further management action
- Preparation of monthly portfolio report for Management decision
- Preparation of weekly portfolio reports for credit review meetings
- Compute weekly PAR report including; product, individuals and SMES PAR analysis
- Evaluate product performance through collection and data analysis
- Provide weekly report on turnover on loan accounts
- Maintain an effective trigger reporting system of credit impairments and propose corrective actions
- Provides support to Loan officers, loan managers and compliance officers on Non-performing loans
- Call, visit and send periodic reminders to loan customers on scheduled repayments
- Conduct post disbursement spot checks on customers to confirm loan performance and utilization
- Monitoring defaulters' repayments to stop recurrent non-compliance
- Maintain PAR level in compliance with CBK regulations
- Follow up with Finance department to reconcile payments received and real time transaction postings
- Responsible for achieving monthly PAR target
- Negotiate payment plans with defaulters
- Initiate receivership process with the lawyer
Debt recovery (60%)
- Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within predetermined broad policy guidelines and regulation to minimize credit losses
- Ensure compliance to Inkomoko’s Credit Policy and Procedures regarding management of debt recovery process
- Maintain and prepare monthly collections reports, updates and status
- Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options
- Undertake regular and frequent calls, site visits, and follow-ups with the borrowers to implement remedial strategies and action plans for loan recovery
- Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring
- Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with lawyer
- Develop and continuously review credit and recovery policies and procedures ensuring their compliance.
Minimum Qualifications
The Recovery officer will be a trusted partner of Inkomoko Trustee clients, and basic qualifications Include:
- A university degree in Finance, Business Administration or other related field.
- Must speak fluent English, and Swahili. Knowledge of other local languages is a plus.
- Minimum of 2 years banking of MFIs experience in a credit monitoring /loan recovery role.
- Knowledge of MFIs or banking operations, credit risk management, fraud management, Loan Recovery and Debt Management
- Prior experience dealing with customers/debt collection
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- Must be able to legally work in Kenya
go to method of application »
About the Opportunity
The Recovery Officer Key responsibility will be to alert, follow up, recover defaulted loans by conducting site visits, coordinating with local authority, manually settling overdue, blocking accounts of overdue clients, and solving the problems with overdue and defaulted clients. We are hiring for Nairobi, Mombasa, Eldoret & Garissa.
Responsibilities
Loan monitoring (40%)
- Monitor the credit portfolio and evaluate the risk of potential default while recommending recovery solutions
- Identify and escalate repayment irregularities for further management action
- Preparation of monthly portfolio report for Management decision
- Preparation of weekly portfolio reports for credit review meetings
- Compute weekly PAR report including; product, individuals and SMES PAR analysis
- Evaluate product performance through collection and data analysis
- Provide weekly report on turnover on loan accounts
- Maintain an effective trigger reporting system of credit impairments and propose corrective actions
- Provides support to Loan officers, loan managers and compliance officers on Non-performing loans
- Call, visit and send periodic reminders to loan customers on scheduled repayments
- Conduct post disbursement spot checks on customers to confirm loan performance and utilization
- Monitoring defaulters' repayments to stop recurrent non-compliance
- Maintain PAR level in compliance with CBK regulations
- Follow up with Finance department to reconcile payments received and real time transaction postings
- Responsible for achieving monthly PAR target
- Negotiate payment plans with defaulters
- Initiate receivership process with the lawyer
Debt recovery (60%)
- Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within predetermined broad policy guidelines and regulation to minimize credit losses
- Ensure compliance to Inkomoko’s Credit Policy and Procedures regarding management of debt recovery process
- Maintain and prepare monthly collections reports, updates and status
- Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options
- Undertake regular and frequent calls, site visits, and follow-ups with the borrowers to implement remedial strategies and action plans for loan recovery
- Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring
- Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with lawyer
- Develop and continuously review credit and recovery policies and procedures ensuring their compliance.
Minimum Qualifications
The Recovery officer will be a trusted partner of Inkomoko Trustee clients, and basic qualifications Include:
- A university degree in Finance, Business Administration or other related field.
- Must speak fluent English, and Swahili. Knowledge of other local languages is a plus.
- Minimum of 2 years banking of MFIs experience in a credit monitoring /loan recovery role.
- Knowledge of MFIs or banking operations, credit risk management, fraud management, Loan Recovery and Debt Management
- Prior experience dealing with customers/debt collection
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- Must be able to legally work in Kenya
go to method of application »
About the Opportunity
The Recovery Officer Key responsibility will be to alert, follow up, recover defaulted loans by conducting site visits, coordinating with local authority, manually settling overdue, blocking accounts of overdue clients, and solving the problems with overdue and defaulted clients. We are hiring for Nairobi, Mombasa, Eldoret & Garissa.
Responsibilities
Loan monitoring (40%)
- Monitor the credit portfolio and evaluate the risk of potential default while recommending recovery solutions
- Identify and escalate repayment irregularities for further management action
- Preparation of monthly portfolio report for Management decision
- Preparation of weekly portfolio reports for credit review meetings
- Compute weekly PAR report including; product, individuals and SMES PAR analysis
- Evaluate product performance through collection and data analysis
- Provide weekly report on turnover on loan accounts
- Maintain an effective trigger reporting system of credit impairments and propose corrective actions
- Provides support to Loan officers, loan managers and compliance officers on Non-performing loans
- Call, visit and send periodic reminders to loan customers on scheduled repayments
- Conduct post disbursement spot checks on customers to confirm loan performance and utilization
- Monitoring defaulters' repayments to stop recurrent non-compliance
- Maintain PAR level in compliance with CBK regulations
- Follow up with Finance department to reconcile payments received and real time transaction postings
- Responsible for achieving monthly PAR target
- Negotiate payment plans with defaulters
- Initiate receivership process with the lawyer
Debt recovery (60%)
- Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within predetermined broad policy guidelines and regulation to minimize credit losses
- Ensure compliance to Inkomoko’s Credit Policy and Procedures regarding management of debt recovery process
- Maintain and prepare monthly collections reports, updates and status
- Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options
- Undertake regular and frequent calls, site visits, and follow-ups with the borrowers to implement remedial strategies and action plans for loan recovery
- Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring
- Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with lawyer
- Develop and continuously review credit and recovery policies and procedures ensuring their compliance.
Minimum Qualifications
The Recovery officer will be a trusted partner of Inkomoko Trustee clients, and basic qualifications Include:
- A university degree in Finance, Business Administration or other related field.
- Must speak fluent English, and Swahili. Knowledge of other local languages is a plus.
- Minimum of 2 years banking of MFIs experience in a credit monitoring /loan recovery role.
- Knowledge of MFIs or banking operations, credit risk management, fraud management, Loan Recovery and Debt Management
- Prior experience dealing with customers/debt collection
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- Must be able to legally work in Kenya
go to method of application »
About the Opportunity
We are looking for a motivated and experienced Shariah Officer (SO) to join our team! You will be responsible for ensuring compliance with Islamic principles in investment activities and operations in the organization.
You will play a key role in advising on the Shariah-Compliance of products, services, and investments, and provide guidance to the organization to ensure adherence to Shariah laws and regulations. The following responsibilities and qualifications typically associated with Shariah Officer.
Responsibilities
- Shariah Compliance: Monitor and ensure that all financial activities of the organization are in line with Shariah principles and guidance.
- Risk assessment: Conduct periodic reviews and audits to identify potential risk and non-compliance with Shariah principles and regulations.
- Product Development: Provide advice and input on the development of Shariah-Compliant-products, service and investment activities.
- Research: Stay updated with current developments and trends in Islamic finance and Shariah-compliant practices.
- Documentation and reporting: Prepare reports, documentation, and ensure proper record-keeping to demonstrate the organization’s adherence to Shariah Compliance.
- Shariah Audit: Coordinate and facilitate internal and external Shariah audits to assess the organization’s compliance with Shariah requirements.
- Training and Education: Conduct training sessions and workshops to educate employees and stakeholders on Shariah principles and Islamic Finance.
Minimum Qualifications
The ideal candidate will fulfill the following requirements:
- Minimum of a Bachelor’s Degree in a related field
- A minimum of 4 years of experience in a Islamic Finance.
- Understands all shariah finance contracts and and execution
- Excellent communication skills, both verbal and written in English & Swahili. Local language is an added advantage.
- Understanding of micro-businesses, loans and savings products will be an addition.
- Strong understanding of Islamic finance principles and Shariah jurisprudence, with the ability to interpret and apply them in organization’s activities.
- Professional Qualifications. Relevant certificates or qualifications in Islamic finance, Shariah compliance or related fields would be an advantage.
- Excellent computer skills, especially with MS Excel and Word
- Strong interpersonal skills.
- Strong presentation and organizational skills
- Ability to work well in a team environment and in a fast-paced environment
- Critical-thinker and problem-solver
- Shows perseverance, personal integrity, and critical thinking skills
go to method of application »
About the Opportunity
Inkomoko Kenya Investment Officer is responsible for the items below:
Responsibilities
Due diligence and Contracts preparation (40%)
- Respond to inquiries from prospective borrowers, support them to apply for our loan products.
- Introduce the loan products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
- Introduce the loan products to SMEs, Refugees and host community entrepreneurs,
- Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Associate, etc.
- Communicate all materials to the Loan manager and Portfolio Director and assist in preparing credit reports for Investment Committee meetings.
- Take photos of entrepreneurs, have them sign photo waivers, and post their stories on Kiva platform.
Portfolio management (20%)
- Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
- Work with African Entrepreneur Collective to ensure borrower success and Visit clients for monitoring.
- Track information about borrowers and communicate effectively with key stakeholders about client
- Status. Actively participate as a key staff in the weekly Portfolio Review Meeting.
- Maintain a tracking system of borrower payments and contact information.
- Interact with government leaders, cot. Jrt system, refugee's and host communities' stakeholders and others for follow up on lack of payments.
- Work with the Finance & Admin Director/Accountant to reconcile the lending transactions.
- Ensure that we are adhering to the requirements of our Kiva, BNR, CRB and other regulatory entities.
- Detailed knowledge of lending products
- Other duties as assigned by supervisor
Loan Management System (20% time)
- Maintain and demonstrate proficiency with loan software applications
- Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Assist with system parameters and design to meet the needs of multiple departments. • Manage user security access.
- Direct loan input (system boarding) and verification procedures for all loans.
- Ensure proper segregation of duties, develop and maintain workflows for all stages of loan input.
- Advise the Management team how to automate key lending processes.
- Supervise all aspects of the loan operations. This supervision includes posting of payment, payoffs,
- and balancing, disbursing loan funds.
- Ensure lending staff is provided with updates and procedural changes.
- Participates in the review and recommendations of operational systems and procedures.
- Successfully interact with lending staff to improve accuracy and efficiencies of Loan management system
- Other duties as assigned by supervisor
Management (20% time)
- Coordinate loan officer's staff in African Entrepreneur Collective Kenya Limited, setting their work plans, and maintaining weekly staff check-ins.
- Be aware at all times of key goals and develop daily strategies to achieve those goals in alignment with budget and culture.
- Work with Loan manager and Portfolio Director to plan and manage the budget, staffing, and other resource needs to deliver program outcomes.
- Interpret, apply, and ensure departmental compliance with applicable donors and local policies, laws, and regulations.
- Ensure all staff under your supervision are compliant with organizational HR policies, credit policy and implement disciplinary actions when they are not.
- Be a good ambassador in ensuring the organizational culture is understood and followed through by all staff under your supervision.
- Represent the company in a highly professional manner in stakeholders' and government meetings and events in the absence of a Loan manager.
- Acting the loan manager in his absence.
- Elevate important trends, risks, and other notable activities to management.
Minimum Qualifications
Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:
- University degree in Finance or other related field
- Must speak fluent English and Swahili. Knowledge of other local languages is a plus
- Experience in group savings and group lending investments is preferred
- Experience in Islamic lending and practice is STRONGLY PREFERRED
- Strong financial and accounting skills; familiarity with business financial policies in Kenya
- Experience in investment management, microfinance, capital leases, and access to finance for
- Micro businesses and SMEs is STRONGLY preferred
- Prior experience dealing with customers/debt
- Prior experience in a lending environment
- Experience providing business advice to entrepreneurs
- Prior experience in Investment management system software
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Experience in managing difficult clients and reaching positive outcomes
- Very strong attention to details and good follow through
- Comfort with the civil court system, and previous experience in litigation preferred
- Unrelenting perseverance, personal integrity, and critical thinking skills
- 4+ years of work experience in relevant or applicable field
- Must be able to legally work in Kenya.
go to method of application »
About the Opportunity
Inkomoko Kenya Investment Officer is responsible for the items below:
Responsibilities
DUE DILIGENCE and INVESTMENT PREPARATION (60%)
- Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.
- Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
- Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.
- Prepares and executes investment contracts and arrange for disbursement of investment in kind.
- Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.
- Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings.
- Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.
PORTFOLIO MANAGEMENT (20%)
- Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
- Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring.
- Maintain both delinquency and default rates below set rates during yearly goal setting,
- Track information about borrowers and communicate effectively with key stakeholders about client status.
- Actively participate as a key staff in the weekly Portfolio Review Meeting.
- Maintain a tracking system of borrower payments and contact information.
- Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.
- Interact with government leaders, court systems and others for follow up on lack of payments.
- Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.
- Other duties as assigned by supervisor
INVESTMENT MANAGEMENT SYSTEM (20%)
- Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
- Maintain and demonstrate proficiency with investment software applications
- Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Assist with system parameters and design to meet the needs of multiple departments.
- Manage user security access
- Ensure proper segregation of duties, develop and maintain work flows for all stages of investment
- Advise the Management team how to automate key lending processes
- Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
- Ensure lending team is provided with updates and procedural changes
- Participates in the review and recommendations of operational systems and procedures
- Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system
- Prepare related reports and administer the system
- Other duties as assigned by supervisor
Minimum Qualifications
Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:
- University degree in Finance or other related field,
- Must speak fluent English and Swahili. Knowledge of other Somali language is a plus,
- Experience in Islamic lending and practice is an added advantage,
- Strong financial and accounting skills; familiarity with business financial policies in Garissa/Kenya
- Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred.
- Prior experience dealing with customers/debt,
- Prior experience in a lending environment,
- Experience providing business advice to entrepreneurs,
- Prior experience in Investment management system software,
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,
- Experience in managing difficult clients and reaching positive outcomes,
- Very strong attention to details and good follow through,
- Comfort with the civil court system, and previous experience in litigation preferred,
- Unrelenting perseverance, personal integrity, and critical thinking skills,
- 2+ years of work experience in relevant or applicable field,
- Must be able to legally work in Kenya.
go to method of application »
About the Opportunity
Inkomoko Kenya Investment administrator is responsible for the items below:
Responsibilities
Department Admin Support (40%)
- Be the lead taker of Investment committee meeting minutes and other department meetings;
- Be the lead administrator for Inkomoko Kenya’s LMS powered by (Odoo), tracking all borrower information – including creating and updating clients’ profiles, payments registration, and disbursements tracking;
- Track, file and report on compliance with disbursements, collection and other non-financial matters;
- Create reports on investment disbursement, closing investments and active investments;
- Actively participate as a key staff in the weekly Portfolio Review Meeting;
- Compile the pipeline from the BGS Team and prepare the lists for UNHCR verification;
Investment Compliance and Reporting (20%)
- File and maintain Investment contracts, legal documents and other documents in a safer way (both paper and electronic) and meeting Inkomoko Kenya filing standards,
- Manage communication between lending and other department staff and perform regular investigation to resolve all customer /team issues efficiently,
- Analyze and identify all fee discrepancies in investment processes and perform regular audit on processes and ensure compliance to all requirements,
- Assist with the preparation of annual reviews for projects in the investment department,
- Collect and share financial reports and other relevant information to Investment manager, Snr Portfolio Manager and Regional Portfolio Director,
- Prepare timely and accurate reports required by partners, stakeholders and funders including Kiva, investment committee, CBK etc…
Kiva documentation and compliance (20%)
- Ensure borrowers profiles meet Kiva standards,
- Select photos of entrepreneurs, have them sign photo waivers,
- Prepare Kiva report on monthly basis and other departmental reports,
- Write compelling descriptions of borrowers in English and post them to the international Kiva platform for fundraising,
- Prepare documentation for new approved investments to be posted on Kiva website,
- Ensure 100% of investment repayment schedules are matching with Kiva repayment schedules - on kiva platform,
- Coordinate with lending staff to get all investment documentation needed for fundraising,
- Adhere to credit policy TAT for Kiva fundraising and meet clients’ needs,
- Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling,
- Ensure that all investment documentations are updated appropriately in the system so that the Kiva fundraising tasks are performed easily.
Coordination with Finance (10%)
- Identify discrepancies between different investment department reports and finance reports and propose ways to solve them,
- Perform various accounting processes that deal with receipts, payments and checks issued,
- Initiate collection activities on the past investments past due,
- Identify signs of unusual or suspicious investment activities and make recommendations to minimize the risk factors.
Investment Closing and Disbursements (10%)
- Ensure that investments disbursement adhere to investment committee approval decisions and policies,
- Review and prepare requests for investment disbursements and ensure 100% compliance with the investment committee decision such as approved investment amounts and conditions for approval,
- Ensure all refugee clients are verified by UNHCR prior to the disbursements in order to minimize risks,
- Other duties as assigned by the supervisor.
Minimum Qualifications
The Investment Administrator will be a trusted staff of Inkomoko Kenya clients. We are looking for someone with incredible attention to detail who can be sure that all of our operations and communications are in the highest order.
Basic qualifications include:
- Strong English writing and reading skills is STRONGLY preferred,
- a university degree in finance or other related field,
- Must speak fluent English, and Swahili. Other languages are an additional asset,
- Experience in investment management and access to finance for MSMEs in Kenya is a preferred,
- Very strong attention to details and good follow through,
- Ability to work well under pressure and ability to multitask,
- Unrelenting perseverance, personal integrity, and critical thinking skills,
- 2+ years of work experience in relevant or applicable fields.
- Must be able to legally work in Kenya.
Method of Application
Use the link(s) below to apply on company website.
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