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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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Key Responsibilities/ Duties / Tasks
Responsibilities
- Develop profiles for subjects under investigations.
- Carrying out Financial Analysis relating to lifestyle Audits.
- Update, analyze and present technical reports for lifestyle audit cases
- Ensure confidentiality and integrity of data throughout the investigation process.
- Observe timelines as per procedure manual and service level agreement while conducting investigations.
- Utilize data sources and methodologies to support optimum usage of information received from internal/external to facilitate profile development
- Compile profile reports and forward to supervisor for review.
Operational Responsibilities / Tasks
- Participate in development, review and implementation of frameworks, policies & procedures for the Unit.
- Carry out day-to-day operations in the unit
- Implement work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
- Implement initiatives to improve ethics, culture and facilitate change management in the unit.
Decision Making / Job Influence
Compiling profile reports with necessary recommendations to the Assistant Manager for appropriate action.
Working Conditions
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor’s degree in Social Sciences or Commerce or related discipline from a recognized university
Professional Qualifications / Membership to professional bodies
- Ethics, Certificate in Criminal/Fraud Investigations
Previous relevant work experience required.
- Minimum of 3 years work experience in similar role
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Key Responsibilities/ Duties / Tasks
Responsibilities
- Participate in development, review and implementation of frameworks, policies & procedures for Vetting & Lifestyle Audit unit.
- Prepare preliminary investigation reports to identify cases for Lifestyle Audit and submit to Assistant Manager for review.
- Collection & evaluation of information that will enable assessment of whether the lifestyle of the officer is consistent with the known sources of income.
- Conduct surveillance, identification and Asset tracing in respect of lifestyle audit process.
- Liaise with relevant Multi- agencies e.g. Asset Recovery Agencies/ EACC, ODPP for purpose of safeguarding and preserving illegally acquired Assets.
- Identification of other criminal actors/ associates and new leads during Lifestyle Audit process.
- Collaborate with other relevant agencies for collection of data and information related to lifestyle audits.
- Review completed Lifestyle Audit cases with necessary recommendations to the Assistant Manager for appropriate action.
- Perform any other function as may be assigned by the Assistant Manager Audit and Asset tracing
Operational Responsibilities / Tasks
- Carry out day-to-day operations in the unit
- Implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
- Implement initiatives to improve ethics, culture and facilitate change management in the unit.
Decision Making / Job Influence
Complete Lifestyle Audit cases and making recommendations to the Assistant Manager for appropriate action.
Working Conditions
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor degree in Law, Social Sciences, Survey and Mapping, Finance or Commerce from a recognized university;
Professional Qualifications / Membership to professional bodies
- Should be a member of a professional body recognized in Kenya
- Ethics, Certificate in Criminal/Fraud Investigations
Previous relevant work experience required.
- Minimum of three (3) years’ work experience in similar role
Functional Skills, Behavioral Competencies/Attributes:
- People management skills
- Risk management and analysis
- Results driven and analytical
- Strong decision-making skills
- Excellent communication skills
- Good interpersonal skills
- Technological ability
- Process management
- Tax business understanding
- Tax fraud and investigation
- Tax legislation
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Job Purpose
This role is responsible for Assessing Corruption Risks, Monitoring evaluation and reporting on the implementation of the integrity program
Key Responsibilities/ Duties / Tasks
Operational Responsibilities / Tasks
- Assisting in the development of Corruption Risk Assessments (CRAs) and Prevention Plans (CPPs) by all departments and regions
- Assisting in identification of Key Integrity Risks by departments
- Preparation of monthly monitoring and evaluation reports on implementation of the integrity Program.
- Preparation of Quarterly Integrity reports to EACC
- Monitoring and reporting on implementation of the National Values and Principles of Governance
Job Dimensions:
Decision Making / Job Influence
Monitoring ,evaluating and reporting on the integrity program
Working Conditions
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- A university degree in Business Administration or related disciplines from a recognized institution.
Professional Qualifications / Membership to professional bodies
- Trained on Integrity Assurance Officers course
Experience
- At least three (3) Years relevant work experience.
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Job Purpose
This role is responsible for Analysis, Monitoring and Reporting on Integrity Policies and programs.
Key Responsibilities/ Duties / Tasks
Operational Responsibilities / Tasks
- Develop, review and maintain integrity databases
- Analysis and reporting Integrity datasets
- Facilitate Integrity Assurance officers network
- Monitoring & Evaluation and reporting compliance with integrity policies
- Awareness creation & sensitization of staff on compliance with integrity policies
- Undertaking semi and annual verifications on the integrity program.
Decision Making / Job Influence
Developing statistical databases from both primary and secondary datasets, analyzing the datasets and writing reports
Working Conditions
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor’s degree in Economics, Statistics, mathematics, Actuarial Science and related Degree from a recognized university.
Professional Qualifications / Membership to professional bodies
Tax Training, Integrity Assurance officers training.
Previous relevant work experience required.
- At least three (3) Years relevant work experience.
Functional Skills, Behavioral Competencies/Attributes:
- Statistical and analytical skills
- Planning and organizational skills
- Ability to meet strict deadlines
- Good communication skills
- Good interpersonal skills
- Team player
- Honesty and integrity of character
go to method of application »
Job Purpose
This role is responsible for Assessing Corruption Risks, Monitoring evaluation and reporting on the implementation of the integrity program
Key Responsibilities/ Duties / Tasks
Operational Responsibilities / Tasks
- Assisting in the development of Corruption Risk Assessments (CRAs) and Prevention Plans (CPPs) by all departments and regions
- Assisting in identification of Key Integrity Risks by departments
- Preparation of monthly monitoring and evaluation reports on implementation of the integrity Program.
- Preparation of Quarterly Integrity reports to EACC
- Monitoring and reporting on implementation of the National Values and Principles of Governance
Job Dimensions:
Decision Making / Job Influence
Monitoring ,evaluating and reporting on the integrity program
Working Conditions
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- A university degree in Business Administration or related disciplines from a recognized institution.
Professional Qualifications / Membership to professional bodies
- Trained on Integrity Assurance Officers course
Experience
- At least three (3) Years relevant work experience.
go to method of application »
Job Purpose
Responsible for providing support to the Assistant Manager in relation to management of complaints reports in accordance with best practice, policy and law.
Key Responsibilities/ Duties / Tasks
Operational Responsibilities / Tasks
- Coordinate resolution of complaints reports within the stipulated timelines.
- Ensure consistent standards and compliance with set regulations and uniformity in service delivery within the Complaints and Information Centre (CIC).
- Implement policies, procedures and strategies on complaints management.
- Coordinate the implementation of quarterly work plans for the period.
- Monitor, track and report all cases that come through CIC communication channels.
- Documentation and daily update of complaints reports and tracking action taken to resolve the same.
- Proactively obtain feedback from customers through various sources.
- Prepare monthly reports on performance of CIC.
- Support the Assistant Manager in preparation of the Quarterly reports to the Commission of Administrative Justice (CAJ).
- Coordinate and monitor service delivery within CIC to ensure that customers are served promptly and professionally.
- Identify and escalate all service delivery gaps in the CIC and propose mechanisms to close these gaps.
- Identify root-cause of complaints to recommend mitigation measures for recurring complaints
- Follow-up resolution of complaints reported and submit monthly reports on the same.
- Circulate and sensitize staff on citizen’s service charter, customer service standards and CIC operating procedures.
- Support the implementation of corporate complaints reporting awareness strategies
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor degree from a recognized university.
Professional Qualifications / Membership to professional bodies
- Professional qualification in the areas of administration, customer service or related field.
Previous relevant work experience required.
- At least three (3) years’ work experience in a similar role
Functional Skills, Behavioral Competencies/Attributes:
- Honesty and integrity of character.
- Good planning, organizational and analytical skills
- Resilient, focused and results oriented
- Excellent oral and written communication, presentation and interpersonal skills
- Motivated, dynamic and dedicated team player
- Team player with strong interpersonal skills
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Key Responsibilities/ Duties / Tasks
- Managerial / Supervisory Responsibilities
N/A
- Operational Responsibilities / Tasks
- Compile the department’s budgets, procurement plans, stakeholder engagement plans and training plans in line with corporate procedures.
- Preparation of management reports and presentations for review.
- Coordinate all Performance contracting processes for the department.
- Organize and coordinating key departmental events and meetings.
- Update the department’s staff establishment records.
- Follow-up on the implementation status for all Projects at the departmental Level.
- Liaise between the Department and relevant offices to ensure timely
dissemination of information.
- Day-to-day operations, supervision, management of performance and development of staff in the unit.
- Update and maintain training records
Job Dimensions:
Working Conditions
Office setting
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- A Bachelor degree in Business Studies, Economics, Statistics or related field from a recognized university.
Professional Qualifications / Membership to professional bodies
- Qualification in the areas of administration, project management, reporting or quality assurance
Previous relevant work experience required.
- At least 3 years working experience in work experience in similar role
Functional Skills, Behavioral Competencies/Attributes:
- Honesty and integrity of character.
- Good planning, organizational and analytical skills
- Resilient, focused and results oriented
- Excellent oral and written communication, presentation and interpersonal skills
- Motivated, dynamic and dedicated team player
- Team player with strong interpersonal skills
go to method of application »
Key Responsibilities/ Duties / Tasks
Operational Responsibilities / Tasks
- Keep track of departmental quality assurance policies and procedures in accordance with best practice.
- Document internal audits, ISO audits and other quality assurance initiatives.
- Prepare semi-annual departmental QMS management review reports.
- Organize QMS review meeting with the department’s Senior Management.
- Review and enhance compliance with Quality management system (QMS) requirements.
- Recommend and follow-up implementation of corrective actions for QMS non-conformities.
- Assessing, documenting and reporting service quality performance.
- Monitor and follow-up system updates of audit recommendations implementation status by responsible parties.
- Ensure all departmental quality standards are met.
- Recommending changes and continuous improvements in quality performance of the department.
- Reviewing and recommending amendment of quality policies & procedures to incorporate trends and continuous improvements.
- Communicating and creating awareness on quality standards and quality performance among department staff.
Job Dimensions:
Decision Making / Job Influence
Working Conditions
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor degree in Business Studies, Economics, Statistics or related field from a recognized university.
- Master’s Degree will be an added advantage.
Professional Qualifications / Membership to professional bodies
- Quality Audits, Quality Improvement or quality assurance.
Previous relevant work experience required.
- At least 3 years working experience in work experience in similar role
Functional Skills, Behavioral Competencies/Attributes:
- Honesty and integrity of character.
- Good planning, organizational and analytical skills
- Resilient, focused and results oriented
- Excellent oral and written communication, presentation and interpersonal skills
- Motivated, dynamic and dedicated team player
- Team player with strong interpersonal skills
Method of Application
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
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