Openings at Incourage

About the Underwriting Role

• As an Underwriter at Incourage, you will play a crucial role in supporting the underwriting team in assessing and processing insurance applications. This position requires a keen eye for detail, excellent organizational skills, and a strong understanding of underwriting principles.
• The successful candidate will be required to start ASAP.

Duties and Responsibilities

• Handle the DMVIC platform to issue the motor insurance stickers immediately.
• Handle Comprehensive, TPO and TOR requests within TAT everyday from Monday to Saturday.
• Back up the client data correctly and ensure we receive correct KYC details.
• Use internal communication channels according to Incourage guidelines and company policy.
• Master how to use the internal CRM.
• Fill all the information in respective CRM correctly and fully.
• Preparing renewal notices and follow up till closure.
• Collaborate with the accounting team on how customers pay to us and how to apply credit facilities when needed.
• Conduct thorough and timely valuation follow-ups to ensure accurate and up-to-date information is obtained for underwriting assessments.
• Navigate and utilize the internal dashboard system to process and submit approval applications efficiently.
• Support the BD team so they can focus on bringing new customers to Incourage.
• Carry out declarations to underwriters with the correct customer information on time.
• Correspond with applicants via phone, email and in person to collect and analyze insurance information that facilitates the risk assessment process and provide underwriting support.
• Screen renewals and refer problem accounts to Underwriters.
• Compile data and analytics for reports that can advise insurance policy guidelines and whether coverage should be provided.
• Serve as the liaison for underwriters and customers in order to track, manage, and prioritize insurance applications and other services.
• Keeping records of all complaints and concerns from the clients and agents for follow up and action.
• Any other duty that may be allocated by management from time to time.

Requirements for the role

• Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Business Administration or a related field.
• Professional qualification in Insurance or demonstrate significant progress towards its attainment.
• Relevant experience working in the insurance industry in a similar role.
• Sound knowledge of insurance, regulatory requirements and processes.
• Strong attention to detail to ensure the accurate collection of information and entry into databases.
• Stellar communication and interpersonal skills.
• Knowledge in Claims is an added advantage.

What We Offer

• To execute our exciting and impactful goals, we’re committed to working with the best and brightest people in our Industry. In return, we offer
• A competitive compensation package
• Health Insurance for you and legal dependents
• Wellness days
• Accelerated career growth opportunities driven by fast company growth
• Collaboration and knowledge sharing with an exceptional team

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Duration:

• 3 months 

What you will do:

• Engage in a comprehensive training program to understand the fundamentals of insurance underwriting.
• Participate in workshops, mentorship sessions, and on-the-job training to build technical and industry-specific skills.
• Assist in the analysis of insurance policies to understand coverage, terms, and conditions.
• Learn how to assess risks associated with different insurance products.
• Gain proficiency in using data analysis tools to evaluate and interpret underwriting data.
• Assist in conducting research to support underwriting decisions.
• Learn how to accurately maintain underwriting records and documentation.
• Assist in organizing and managing underwriting files.
• Shadow and learn effective communication with various stakeholders, including clients, brokers, and internal teams.
• Develop written communication skills for creating underwriting reports and correspondence.
• Work closely with the underwriting team to understand the collaborative nature of underwriting within the broader context of the insurance industry.
• Participate in team meetings and contribute to discussions.

Requirements for the role

• Pursuing a Bachelor’s degree in Finance, Business, Risk Management, or a related field.
• Strong interest in the insurance industry and a desire to pursue a career in underwriting.
• Excellent analytical and problem-solving skills.
• Effective communication skills, both verbal and written.
• Detail-oriented with a high level of accuracy.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite and Google Workspace.