Commercial Manager at Safaricom Kenya

Job Responsibilities

•     Responsible for Driving end-to-end delivery of Customer Value proposition
•     The role holder generates customer insights, develops comprehensive value propositions and Go-To-Market strategies that will enable Safaricom to drive acquisition, usage, and retention of customers, while gaining on key consideration, usage, and affinity brand metrics specific to the segment.
•     Ensure that the commercial strategy is implemented in alignment with the overall tribe strategy, market needs, and requirements. Responsible for gaining leadership in the market segment in Kenya.
•     Channel Acceleration/penetration
•     Business process analysis
•     Process engineering

Qualifications

•     Bachelor’s degree in a related field from a recognized university
•     A Master’s degree will be an added advantage
•     At least 5-8 years’ experience in a large corporate or multinational company, demonstrated progression, and at least 3 years’ experience in a Telecommunications company handling partnerships, business development, and strategy formulation.
•     Must have a good understanding of the payment/financial services market.
•     Must have excellent financial and analytical skills.
•     Must demonstrate an awareness of current events and trends.
•     Experience in management of budgets and forecasts in a large company
•     Track record of innovation and development of new products and services
•     Must demonstrate strategy execution/delivery.

Note to Applicants

As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.

• An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
• Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
• Clearance certificate from a reputable Credit Reference Bureau (CRB).
• University Diploma/Degree Certificate/ Letter of completion from university in case you have not received your diploma/degree certificate.
• National ID/Passport.