DCT Manager at DHL

About the role Key duties and responsibilities

• Lead the end-to-end design, development, and implementation of a digitally connected transport tailored to our transport logistics needs.
• Collaborate with IT teams and solution providers to ensure seamless integration with existing systems and data sources.
• Establish and maintain real-time visibility into the movement of shipments, utilizing GPS tracking, RFID, and other relevant technologies.
• Establish and maintain real-time visibility into the movement of shipments, utilizing GPS tracking, RFID, and other relevant technologies.
• Develop and manage dashboards that provide comprehensive insights into the status and location of each shipment.
• Utilize data analytics to optimize transportation routes, minimizing costs, reducing transit times, and enhancing fuel efficiency.
• Analyze performance data to identify areas for improvement and implement optimization strategies.
• Collaborate with internal teams, external partners, and carriers to enhance communication and coordination across the logistics network.
• Foster strong relationships with technology vendors to stay updated on advancements and explore innovative solutions.
• Proactively identify potential risks in transportation operations and develop contingency plans to ensure minimal disruptions.
• Implement monitoring mechanisms for early detection of issues and swift response strategies.
• Efficient management of all local Control Tower operations to provide a high standard of service to our client.
• Attend and present the service provider scorecards and discrepant cost report at the monthly KPI meeting.
• Ensure that the CSAs are closed and that there are no outages.
• Manage all queries and respond on time to all internal and external customers.
• Develop and maintain Local liner contacts.
• Manage proper control over SOPs and updating thereof.

About you

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field
• Master’s degree is a plus.
• Proven experience of 5+ years in logistics operations, with a focus on digital control tower implementation and management.
• A sound exposure to Oracle, ERP’s, SAP R/3, and SCI.
• Knowledge of transport and logistics systems as well as a logistics work process.
• Proficiency in data analytics tools and transportation management systems.
• Proven track record of planning and routing.
• Strong understanding of transportation regulations, compliance, and safety standards.
• Well-organized individuals and results-oriented.

What we offer

• DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
• Extensive learning and development opportunities.
• Comprehensive health insurance cover - Inpatient / Outpatient / Dental / Optical.
• Tools for the assigned tasks and results delivery.