Expeditors at DHL

About The Role Key Duties And Responsibilities

• Manage customer database by building the best routes for our dedicated fleet.
• Proactively identify and address issues related to transportation, such as delays, route changes, or unforeseen challenges.
• Proactively identify and address issues related to transportation, such as delays, route changes, or unforeseen challenges.
• Efficiently plan transportation routes to optimize delivery schedules and minimize transit times.
• Implement effective problem-solving strategies to minimize disruptions and maintain service levels.
• Increase customer service levels.
• Coordinate with drivers, carriers, and logistics partners to ensure timely and accurate execution of transport plans.
• Collaborate with regulatory bodies and internal teams to address compliance issues and implement corrective measures.
• Utilize tracking systems to monitor the real-time status of shipments and provide regular updates to stakeholders.
• Monitor key performance indicators (KPIs) related to transportation efficiency, on-time delivery, and cost-effectiveness.
• Analyse performance data to identify trends, assess operational effectiveness, and recommend improvements.
• Negotiate contracts and terms to optimize service levels and control costs.
• Master routes to be maintained, individually optimized.
• Move customers and orders between routes.
• Ensure compliance with transportation regulations, safety standards, and documentation requirements.
• Maintain clear and effective communication with drivers, ensuring they have all necessary information and support during transit.
• Be actively involved in and support change initiatives.
• Reduce operating costs through improved fleet utilization, reduce waiting time, reduce distance travelled, and minimize vehicles used.

About You\

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• Knowledge of transportation regulations, safety standards, and compliance requirements.
• 3+ years in Transport /logistics/FMCG environment.
• Matric.
• Familiarity with transportation management systems (TMS) and route optimization tools.
• Strong organizational, communication, and problem-solving skills.
• Proven experience in the logistics field and its dynamics.
• IT literate (Microsoft Office)
• Well-organized individual and results oriented.