IT Support Associate at Gap Recruitment Services Limited

Roles & Responsibilities

• UAT User Acceptance Testing Ensuring Logistics and & Odoo ERP Software meets internal Quality Analysis thresholds.
• Creating and updating User stories on JIRA.
• Automation Scripting Writing SQL, Bash and Python scripts to automate tasks that are repeatedly run.
• Batch Processing of seed data to the database using advanced SQL, Curl and Postman scripts.
• Creating and updating training material for the companys ERP on the Wiki using the WikiJS platform.
• Creating and updating API Documentation on the git repo in GitLab.
• Traccar & Safaricom IoT Administration and troubleshooting vehicles that have issues.
• Outlook Administration setting up new users, configuring shared mailboxes
• Yeastar PABX maintenance & Yeastar Linkus administration.
• Troubleshooting Network issues - Configuring and restarting routers and switches when needed.
• Keeping tabs on various Tech Services Vendor Accounts eg. Africastalking, Twilio, Google API, SendGrid.

Must have skills and Qualifications

• Degree in IT, Software Engineering and/or related field
• At least 1 year of experience
• Great interpersonal skills
• Comfortable with Linux Operating System
• Scripting languages: Bash, Python
• RegEx - Regular Expressions syntax and application
• Databases: Experience with SQL based database engines especially PostgreSQL
• CRM Software - Ability to customized website using Drupal CRM or WordPress
• Comfortable using git for SCM.

Nice to have skills (but not a must):

• Knowledge of Mac OS
• Experience doing JavaScript/Python programming