Last Mile Delivery Optimization Specialist at Sun King (Formerly Greenlight Planet)

​​About the role:

The Last-Mile Delivery Optimization Specialist at Sun King will be in charge of analysing and improving our last-mile delivery strategies. This role will focus on enhancing efficiency, reducing costs, and improving agent and customer satisfaction through better routing planning and logistics management.

What you would be expected to do

• Assess current last-mile delivery processes and identify areas for improvement.
• Evaluate delivery data and agent feedback to identify bottlenecks and inefficiencies.
• Develop and implement optimization strategies for stock delivery to agents and customers.
• Oversee the management of transport assets, including motorcycles, during the initial stages of the pilot programs.
• Process Optimization: Develop and refine order management, inventory control, and delivery routing processes to improve efficiency and reduce costs.
• Stakeholder Engagement: Work closely with sales agents, cluster leaders, and retail operations teams to comprehend their needs and ensure seamless delivery processes.
• Performance Monitoring: Implement KPIs and dashboards to monitor the performance of last-mile delivery operations. Use these metrics to drive continuous improvement.
• Cost Management: Identify hidden costs and implement strategies to reduce them. Ensure that delivery expenses align with budget forecasts.
• Training and Assistance: Provide training and assistance to Field team members involved in last-mile delivery operations.
• Technology Integration: Leverage technology solutions (e.g., delivery tracking software) to enhance the visibility and efficiency of delivery operations.

You might be a strong candidate if you

• Hold a  bachelor’s degree in Supply Chain Management, Operations, Business Administration, or a related field.
• Have good grasp and experience in logistics, supply chain management, or last-mile delivery operations.
• Possess strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Have excellent project management skills with a track record of successfully steering process improvement initiatives.
• Are experienced in working with third-party delivery vendors and negotiating contracts.
• Are proficient in using logistics and delivery management software.
• Possess strong communication and stakeholder management skills.
• Have the ability to work in a fast-paced, dynamic environment.