Sector Manager - Multinationals at Safaricom Kenya

DESCRIPTION

We are pleased to announce the following vacancy in the Enterprise Sales & Retention - Corporate & Public Department within the Enterprise Business Unit Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Senior Manager- Multinationals (MNCs) – Large Enterprise & Public, the position holder will manage a team of Account Relationship Managers. The key objective is to coordinate team in driving segment propositions and business revenues to exceed targets. This will be through acquisition and retention of baseline under their management.

Job Requirement

• Identify growth prospects and specific opportunities in the sector
• Craft strategic plans for sector penetration and guide sector team on tactical plan execution
• Supervise the development of a sales pipeline for the sector
• Identify growth opportunities and up-selling and cross – selling potential within the assigned sector.
• Direct management of a maximum of five Key accounts in the sector
• Provide leadership for customers in understanding segments requirements and recommend relevant segment propositions to achieve those goals
• Supervise development and executions of customer ring fencing strategies
• Develop strong relationships with customers at CxO to maintain ongoing revenue stream
• Manage all customer escalations with relevant stakeholder in the organization and ensure closure
• Participate in developing responsive propositions in conjunction with segments/Tribe team
• Develop customer value propositions and presentations
• Ensure all accounts are managed through Vodafone Way of Selling model
• Review and interrogate sales reports of Account Managers
• Coach, mentor and develop the ARMs within the sector
• Weekly reports on sector performance and submission of sector plans on immediate sales and pipeline outlook in the vertical review.
• Enforce real time use of Sales systems (Faneli etc.) by ARM

 QUALIFICATIONS

• A bachelor’s Degree. (A business-related discipline with an IT/Commercial bias will be an added advantage)
• 4-5 years working experience managing key accounts in a B2B environment
• Strong relationship building skills preferably from a major blue-chip company
• Ability to inspire and manage a sales team
• New business development skills with keen focus on Internet of Thing and ICT solutions          
• Demonstrate ability to deliver results i.e., meet and surpass targets

Last Date to Apply: Apr 6, 2022