Senior Test Analyst at Equity Bank Kenya

Job Purpose:   

Reporting to the Test Manager or the HOD quality Control, the role holder will be expected to act as a subject matter expert for Software testing standards, processes, methodology and tools . Defines project test strategy, test plan and test design for all projects, ensures controls on test delivery as per defined metrics and reviews all project test summary reports. Liaise with test engineers on quality metrics to assess performance of quality on test delivery. The Senior test analyst will assist the Test Manager or the HOD in the day to day management of the test team and developing, maintaining and activation of all test processes within Product Systems 

Job Responsibilities/ Accountabilities: 

Test Planning & Control 

• Create and execute test plans and scripts that will determine optimal application performance according to specifications 
• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles. 
• To assist in the preparation of test plans, test effort estimation, exit criteria evaluation and updating and archiving test ware 
• Monitor changes to scope during the development cycle and re-evaluate plans and resource accordingly 
• Monitoring detailed testing progress and results in each test cycle and evaluating the overall quality experienced as a result of testing activities 

Test Analysis & Design 

• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications 
• Review test basis such as requirements and design specification and carry out detailed analysis on a system with a view to identify appropriate test scenarios and testcases including negative scenarios 
• Test Case review 

Test Execution & Reporting 

• Analyze formal test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. 
• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues 
• Collaborate with software/systems personnel in application testing, such as system, System Integration, regression, load, acceptance, and post-deployment testing methods 

Test Closure 

• Log and analyse lessons learnt to determine changes needed for future releases/projects and process improvement areas 
• Ensure test artifacts are archived and can be retrieved to support future audit initiatives 

Stakeholder Management 

• Ensure testing progress, test results, and other relevant information to project stakeholders and management are communicated as per agreed communication plan 
• Escalate any challenges, support needed or recommendations to relevant stakeholders 
• Participate program/project steering committee sessions 
• Organize and coordinate test exit review meetings with relevant stakeholders 
• Static Reviews 
• Review work outputs from testing consultants and ensure internal testing processes are followed 
• Review Test basis such as requirements and design specification and carry out detailed analysis on a system with a view to identify appropriate test conditions 
• Review the architecture and designs of systems and features, and actively engage with Business Analysts, system analyst and Developers to ensure the soundness of proposed solutions 

Testing process & procedures 

• Proactively enforce the QA & testing Policies that will act as a roadmap in ensuring compliance to standards and controls designed to mitigate identified business risks 
• Build support for quality within the organization by disseminate knowledge of quality assurance best practices 
• Review and analyze the effectiveness and efficiency of existing systems and develop testing strategies for improving or leveraging these systems 

Test Automation 

• Implement automated regression testing to reduce on testing schedule and enhance testing effectiveness   
• Select and implement appropriate test automation tools  
•  Applying effective test automation techniques e.g., data-driven testing  
•  Use risk-driven techniques to develop, maintain, and execute automated test suites for various i.e. perform automated dynamic testing  
•  Ensure updates on test automation suite for effectiveness 

HR & Administration 

• Prepare and deliver reports, recommendations or alternatives that address existing and potential trouble areas in IT systems and projects across the organization 
• Facilitate testing artifacts approval as per internal procedures 
• Facilitate onboarding, exit, access and training of new internal and testing consultant resources 
• Review testing team timesheets and KPI appraisal 
• Take an active role in cross-departmental projects when needed 
• Liaise with test environment specialist to ensure key infrastructure (Environment, Interfaces, access & Devices) are set-up to enable required test activities 
• Engage in other testing / quality assurance related tasks as directed by the Test Manager 

Qualifications

Essential Knowledge 

• Excellent understanding of test testing lifecycle.  
• Excellent written and oral communication skills. 
• Excellent coaching, listening, presentation, and interpersonal skills. 
• Ability to communicate ideas in both technical and user-friendly language. 
• Able to prioritize and execute tasks in a high-pressure environment. 
• Keen attention to detail. 
• Experience working in a team-oriented, collaborative environment. 
• Knowledge of applicable data privacy practices and laws.  
• Business Analysis 
• Technology Innovation 
• Process analysis and design 
• Ability to communicate ideas in both technical and user-friendly language. 
• Able to prioritize and execute tasks in a high-pressure environment 

Key Critical Competencies 

• Solid understanding of the SDLC methodology and ability to work across all development methodologies 
• Strong knowledge of system testing metrics, best practices and methodologies. 
• Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.  
• Experience in managing and leading teams to successfully deliver outputs in defined time frames 
• Experience in manual testing at levels of Unit & System functional tests 
• Strong MS PowerPoint (or equivalent) tooling and general office automation/productivity tooling (e.g. MS Office) skill with capability to produce professional presentations and analysis using MS Excel. 
• Ability to work in a high-pressure environment, perform a role outside of their comfort zone and meet deadlines  
• Ability to improve testing processes and techniques on a project. 
• Excellent organization, planning, prioritization and decision-making skills. 
• Information gathering and monitoring skills. 
• Proven data analysis, data verification, and problem-solving abilities. 
• A team player with excellent interpersonal skills. 

Requirements: 

• ISEB / ISTQB qualification in Software Testing to practitioner level or equivalent qualifications or experience (Preferred) 
• Bachelor’s Degree in Computer Science or Related IT field with a minimum of 4 years’ working experience in testing field. 
• Banking Experience (Preferred).