Technical Lead - Food and Hygiene at SGS

Job Description

The incumbent shall be responsible for:

• Leading and managing all functions related to food & hygiene inspections, sampling & testing and digital platforms. 
• Leading and managing all functions related to 2nd and 3rd party food safety and hygiene audits under the hospitality, food service and catering sector.
• Project manager, scheduler, and technical reviewer for the food customized audits in the Customized Audits & Tracking System Rizepoint Mobile Auditor Platform in the East Africa region.
• Sales and marketing activities to foster business growth.

Main duties and responsibilities:

• Support audits for HEP clients and maintain a consistent schedule as per the contractual terms of service.
• Coordinate food safety audits and trainings in the hospitality/hotel industry and also technical factory evaluations for food suppliers.
• To ensure label reviews are done as per SGS guidelines and in accordance to national/ international regulations/ client requirements.
• Ensure regular and timely updates are made to the client on progress of each job and make sure reporting KPIs and client requirements are met.
• Supervise all functions related to food Audits, hygiene monitoring sampling through swabbing, food and water sampling and testing; upon request from the client; and verifying that all information provided for the job execution is complete to allow job execution without problems.
• Train food auditors on SGS customized food audits
• Review reports to ensure they are accurate and according to the standard SGS reporting specifications.
• Manage food clients, reports and standards database and ensure its update.
• Support the sales and marketing team in preparing technical proposals and in sales activities to develop new business in the sector and to maximize division profitability.
• Offer technical advice to clients, line manager and SGS Food Audit requirements and ensuring reporting is done against agreed specifications and national/ international standards/ regulations.
• Support finance in debt collection to keep day sales outstanding at a minimum.
• To ensure that subordinates under your control are adequately trained and competent to carry out day to day activities in a professional manner in line with SGS code of ethics and integrity.
• To ensure that SGS guidelines/ SOPs, ‘SGS Rules For Life’ and client's requirements and specific needs are expeditiously addressed and adhered to, and that professionalism and high standards are consistently maintained during job execution and reporting.
• Ensure compliance to health, safety and environment procedures and policies for SGS and client.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Carry out any other assignment as may be advised from time to time.

Qualifications

• University degree in a Food related/ Science Course or equivalent educational background.
• Two years’ experience in Management or supervision role.
• Have good knowledge, skills and experience in the food industry including national and international standards/ regulations.
• Good knowledge of GMP, HACCP and Food Safety Principles.
• Must have successfully completed a recognized HACCP/ISO 22000 or Food Hygiene Training Course.
• Must have successfully completed an approved lead auditor training course.
• Mastery in inspection/ audit processes and ability to coordinate several inspections/ audit activities simultaneously.
• Ability to Maintains contact with industry to maintain technical and operational competitiveness in the marketplace.
• Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook) and Operations Information Management Systems