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Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
Brief Description
This role has the responsibility to plan, coordinate and provide Technology services and support in all stations (offices and airports) in the designated region.The role manages the implementation and support of technology projects, systems policies, standards and procedures, 3rd Party vendors and technology assets inthe region in order to ensure systems availability, reliability and guaranteed success rate of business operations automation in the region. This rolealso acts an escalation for incidents that can’t be resolved by the 1stlevel team and acts as a liaison between all Technology sections and the business.
Detailed Description
As per incident management process and agreed SLA with the business:
Job Requirements
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