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  • Posted: Sep 25, 2023
    Deadline: Oct 25, 2023
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    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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    Business Developer / Hotel Supervisor(Hospitality) – Gigiri

    • The successful candidate will be responsible for planning and supervising the activities of the workforce, ensure the smooth and profitable running of the hotel as well as promoting & marketing of the hotel facilities and services. The ideal candidate must have a bachelor’s degree in hospitality management or relevant field, at least 4 years’ experience in hotel management and 2 years’ experience in sales and marketing.

    Key Responsibilities

    • Develop and execute a comprehensive business development and sales & marketing strategies.
    • Conduct market research, competitor analysis and increase brand awareness.
    • Manage the hotel operations, budgets/expenses and monitor sales and profits.
    • Handling maintenance issues, equipment and renovations.
    • Lead generation and identifying new opportunities.
    • Liaise with external parties and reviewing service contracts with them i.e., suppliers, travel agencies and event/conference planners.
    • Ensure the hotels products and services are of quality standards.
    • Inspect facilities regularly and ensuring compliance with licensing laws, health & safety standards.

    Qualifications

    • Must have a bachelor’s degree in hospitality management or relevant field.
    • Must have at least 4 years of experience in hotel management.
    • Must have at least 2 years of experience in Sales and Marketing.
    • Great attention to detail, strong leadership, and communication skills.
    • Excellent customer service skills as well as have a business mindset.
    • Skilled in decision-making, problem-solving, planning and organizing.
    • Reliable with an ability to multi-task and work well under pressure.
    • Knowledge of hotel management software.

    Deadline for applications: 12th October 2023

    go to method of application »

    Quality Assurance Analyst

    • Our client, a Hospitality group with offices in Nairobi, is seeking to recruit an Quality Assurance Analyst. The successful candidate will be responsible for in ensuring that the organization’s quality management system (QMS) aligns with our internal standards and continuously improves to enhance the quality of our products and services compliant with the latest ISO certification.

    Key Responsibilities:

    • Collaborate closely with the head of QMS to develop and implement standard operating procedures and internal audit frameworks.
    • Conduct internal audits to assess the effectiveness and compliance of processes and procedures, identifying non-conformities, and recommending corrective actions.
    • Maintain and update documentation related to the QMS, including quality manuals, procedures, and work instructions, ensuring accuracy and accessibility for relevant personnel.
    • Provide training and guidance to employees on company internal standards, fostering a culture of quality throughout the organization.
    • Collaborate with departments and teams to identify areas for process improvement, facilitate quality improvement initiatives, track progress, and measure the impact of changes.
    • Analyze quality-related data and performance metrics to identify trends and areas requiring attention, utilizing data-driven insights to improve processes and drive quality enhancements.
    • Assess risks associated with quality and compliance, developing strategies to mitigate potential issues, and monitoring and reporting on risk factors impacting product or service quality.
    • Monitor and analyze customer feedback and complaints related to quality, implementing corrective and preventive actions to address concerns and improve customer satisfaction.
    • Prepare and distribute reports on quality performance, audit findings, and progress in achieving quality objectives, presenting findings to management and recommending improvements.

    Requirements:

    • Must have a bachelor’s degree in finance, IT, quality management, Business, Engineering, or a related field.
    • Must have 1-2 years of experience in a similar field.
    • Certification in quality management (e.g., Certified Quality Auditor, company internal standards Lead Auditor) is highly desirable.
    • Proven experience in quality assurance, quality control, or auditing.
    • Excellent analytical and problem-solving skills.
    • Strong attention to detail and organizational abilities.
    • Effective communication and interpersonal skills.
    • Proficiency in using quality management tools and software.

    Deadline for applications: 25th October 2023

    go to method of application »

    Virtual Administrative Assistant

    • Our client, a leading IT and Cybersecurity consulting company in Texas, is seeking to recruit a highly motivated Virtual Administrative Assistant. The company supports Small to medium business by providing strategic IT services. The successful candidate will be responsible for the secretarial and administrative work on a one-to-one basis on a variety of tasks related to Managing the CEO’s working life and communication.  The ideal candidate should have at least 7 years’ experience.

    Key Responsibilities

    • Act as the CEO’s first point of contact with people inside & outside the organization.
    • Manage the executive’s calendar, workflow, and service delivery charter timelines.
    • Coordinate and prepare regular and special meetings of the board committees as requested.
    • Demonstrate strong self-leadership and autonomy through high levels of planning, prioritization, organization and time management.
    • Take accurate meeting minutes.
    • Coordinate response to all email addressed to the CEO
    • Management of the CEO’s calendar and appointments.
    • Relay accurate and timely messages from telephone callers and answer queries where possible.
    • Develop and carry out an efficient documentation and filing system
    • Draft, type and dispatch CEO’s correspondence.
    • Liaise with relevant individuals and external parties to arrange meetings, prepare agendas, and capture minutes.
    • Maintain a comprehensive filling system.
    • Coordinate senior management team travel.
    • Tabulate and retrieve CEO’s office expenditures and claims.
    • Arrange local transportation when necessary to further the work of the office of the CEO.
    • Perform and coordinate all administrative activities for the senior management team.
    • Undertake any other duties as instructed.
    • Demonstrable ability to work in a fast-paced organization and interdependent effective delivery of results.
    • Exceptional interpersonal and verbal communication skills and excellent phone skills are required.
    • Capability to focus and take initiative to drive positive outcomes even when things are not clear by applying critical thinking and seeking timely guidance.
    • High level of demonstrable planning, prioritization, and execution.

    Qualifications

    • Must have a bachelor’s degree international business relation or any related degree.
    • Must have at least 7 years in a similar role.
    • Must have excellent organization and planning skills.
    • Must have discretion and confidentiality.
    • Comfortable working in GMT-5 hours
    • Strong computer skills
    • Very strong proficiency in Microsoft Suite of Applications.
    • Discretion and confidentiality

    Method of Application

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