Careers at Corporate Staffing

Key Responsibilities:

Lead People

• Field Agent Supervision: Supervise the daily activities of Field Agents (FAs), ensuring that they complete school visits, product distribution and data collection according to established timelines and standards. Conduct regular field visits to observe, assess and support FAs in their roles, addressing any operational challenges they encounter.
• Performance Management: Regularly evaluate FA performance, providing constructive feedback to help them improve, Lead training sessions on key topics such as school engagement, product usage, and data collection to ensure the FAs have the necessary skills and knowledge to perform effectively. Encourage continuous development and performance improvement across the team.
• Recruitment and Onboarding: Source great candidates, conduct interviews of FA candidates and assess candidates’ suitability for vacant positions. Play a key role in onboarding and training new FAs, ensuring they understand their responsibilities and are well-prepared for their work.

Lead Impact

• Agents of Change: Drive continuous improvement in field operations by identifying opportunities for innovation, particularly in school engagement techniques and product usage, Encourage FAs to adopt new methods that promote long-term behavioral changes in schools, ensuring students and staff understand the importance of water safety and product use. 
• Collaboration with Stakeholders and Government Relations (GR): Build and maintain strong relationships with sub-county directors of education (SCDEs) and local government officials. Coordinate with SCDEs to align on distribution schedules, troubleshoot issues and enhance our Client’s presence.
• Field Monitoring and Spot Checks: Conduct regular field monitoring through spot checks and surprise visits to schools, ensuring the quality of FA work and verifying product installations. Evaluate the effectiveness of GR and Social Behavior Change (SBCC) interventions.
• Product Coordination and Innovation: Manage the preparation, dispatch and tracking of our client’s materials (e.g. tanks and tabs), ensuring timely and accurate delivery to FAs. Oversee the product replacement process, including the installation and monitoring of tanks and taps and ensure quality control.

Key Attributes:

• Work Autonomously: Ability to self-manage and work independently with limited in-person supervision. You must proactively organize your workload, pace tasks and take initiative to solve challenges without constant oversight.
• High Integrity: Demonstrate strong ethical standards and can be fully trusted to carry out responsibilities with honesty. Given the decentralized role, you ensure transparency in your work and avoid situations that could lead to fraud and misconduct.
• Cost-Conscious: Seek to minimize unnecessary expenses without sacrificing quality and strive to use resources efficiently. You manage operational expenses prudently to complete field activities in a cost-effective manner,
• Team Player and Commitment: Strong collaboration skills and dedication to team success. You work closely with field agents, managers and stakeholders supporting others and contributing to our client’s mission.
• Grit and Resilience: Exhibit resilience and persistence in overcoming challenges. You maintain focus and effort over the long term, demonstrating strong commitment to achieve results, even in difficult circumstances.

Required Skills and Experience

• 2-3 years’ experience managing field agents across a wide geographical zone.
• Strong people management skills – the ideal candidate will have managed 3+ people directly and ideally have led a team of 10+ people in previous roles.
• Experience in data collection and data review / analysis.
• Experience In using Microsoft Excel, Google Sheets and PowerPoint.
• Experience in working in a fast-paced environment.
• Experience in logistics and distribution is a plus.
• Experience in working in a school is a plus.
• Some experience in dealing with government officials is nice to have.
• Transparency, integrity, a bias towards action, innovation and a focus on problem-solving along with a natural curiosity and love of learning.
• Enthusiasm for engaging with schools.
• Must be willing to travel

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Responsibilities:

• Manage Field Agent Hiring: The primary job of the people operations manager is to be accountable for hiring great Field Agents in all sub-counties where our client operates and that hiring timelines are met.
• Improve Field Agents Hiring: Work with the People Operations Department to improve the efficiency of the process for hiring Field Agents while continuously advancing the quality of the new recruits.
• Manage the People Operations Associate: Ensure that they are effective and meet their targets of sourcing, screening, interviewing and onboarding new Field Agents.
• Implement HR Strategies: Support the company’s growth and success at our Kenyan office by carrying out HR strategies.
• Ensure HR Compliance: Advise on local labour laws and regulations in Kenya and ensure that the staff know and are following the HR policies. Coordinate with the Global People Operations Team to ensure standardized implementation of HR services and support.
• Improve Employee Onboarding: Co-manage and build the employee onboarding and orientation program with the Global Director of People Operations, to ensure new hires have a positive and engaging experience.
• Build Current Employee Skills: Advise on the development and implementation of employee training programs.

Key Attributes:

• Work Autonomously: Ability to self-manage and work independently with limited in-person supervision. You must proactively organize your workload, pace tasks and take initiative to solve challenges without constant oversight.
• High Integrity: Demonstrate strong ethical standards and can be fully trusted to carry out responsibilities with honesty. Given the decentralized role, you ensure transparency in your work and avoid situations that could lead to fraud and misconduct.
• Cost-Conscious: Remain mindful of budget constraints and strive to use resources efficiently. You manage operational expenses prudently to complete field activities in a cos effective manner.
• Team Player and Commitment: Strong collaboration skills and dedication to team success. You work closely with field agents, managers and stakeholders supporting others and contributing to our client’s mission.
• Grit and Resilience: Exhibit resilience and persistence in overcoming challenges. You maintain focus and effort over the long term, demonstrating strong commitment to achieve results, even in difficult circumstances.

Required Skills and Experience

• Bachelors’ degree in Human Resources, Business Administration or a related field.
• 3+ years of experience in HR management.
• Proven experience in designing and implementing HR strategies that support the growth and success of a business.
• Experience working with startups will be an added advantage
• Strong knowledge of Kenyan HR laws, regulations and best practices.
• Excellent leadership, interpersonal and communication skills.
• Ability to work effectively with people at all levels of the organization.
• Strong project management and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.
• Ability to work independently and as part of a team.
• High level of integrity.
• English proficiency with 100% fluency; additional language skills are welcomed.
• Experience with HRIS systems and HR metrics and reporting preferred.
• Experience in the social enterprise sector in Sub-Saharan Africa is welcomed.
• Experience with international HR compliance is welcomed.
• Male candidates are encouraged to apply 

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Job Purpose

• To lead the sales and purchasing process and strategy for the specific product categories assigned.
• To optimise profit generation for the specific product lines to meet business objectives. 
• Achieve optimum stock positions based on supplier terms and stock movement. 
• Work closely with all sales channels to drive the revenue budgets for each channel.
• Ensure quality after sales service and supplier compensation in line with actual costs incurred. 
• Track the brand contracts and ensure claims are done on time delivering the brand P&L profit. 

Responsibilities: 

• Develop a strategy for the assigned product portfolio.
• Ensure product portfolio is relevant to the market based on local and global trends.
• Ensure time-based strategy for any EOL models.
• Maintain and update rolling forecasts for all products in line with sales & inventory levels.
• Develop and maintain strong relations with suppliers to derive maximum value
• Ensure proper contracts and SLAs are maintained with all suppliers
• Negotiate with suppliers for specifications, MOQs, prices, terms and promotions.
• Ensure suppliers have a robust quality control policy for the sourced products
• Resolve any quality issues with suppliers to get timely support and rectification.
• Ensure competitive pricing based on market intelligence and product strategy.
• Ensure timely shipments in the most cost-effective mode.
• Maintain inventory levels to avoid overstocking or stockouts.
• Track market information on competitor products, pricing and trends
• Have full product knowledge and impart the same to sales team.
• Execute timely promotions as per annual marketing plan, based on supplier discussions and channel requirements

Requirements of the role.

• Prepare annual purchase budgets based on strategic goals.
• Prepare monthly reports on achievements versus budget for the given brands and categories. 
• Ensure supplier claims are done promptly in the system and re-imbursement done within 30 days.
• Maintain updated costing sheets, projections, order charts & PSI.
• Achieve the target stock turnover
• Act on ageing stock and EOL models monthly. 
• Be on top of the brand P&L ensuring the gross margin benchmarks are achieved. 
• Create and update training materials – train the respective channels as per the agreed training calendar
• Ensure the dealer price list and internal price lists are updated on a monthly basis 
• Market visits minimum twice per month with field visit reports after completion. 
• Monthly meeting with respective sales channels to review performance and support areas.
• Price charts to be maintained mapping our brands versus competitor brands.
• Assist in development of sales promotions and other portfolio related marketing activities
• Resolve any service issues from the channels for the brands allocated.
• Ensure online features and retail feature cards are aligned and updated. 
• Ensure correct pricing and descriptions of the products in the category.

Qualifications and Skills

• Minimum qualification of a degree in business or any other relevant field.
• Previous experience in commercial, procurement or sales. Preferably in similar industry.
• Extensive knowledge of the channel management, forecasting and strategic planning.
• Extensive knowledge of the retail market sector and consumer electronic products.
• Understanding of market trends and mapping.
• Extensive financial & supply chain knowledge.
• Knowledge of preparation of budgets
• Track record of effective strategy execution.
• Track record negotiating with suppliers
• Planning and forecasting skills.
• Problem solving skills.
• Ability to prioritize and timely execution
• Report writing and presentation skills.
• Budget management skills.
• Market mapping – trends, segmenting and tracking
• Ability to understand product and train
• Identifying and sourcing products based on market trends and requirements