Careers at NTT Ltd

Working at NTT

Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

KEY ROLES AND RESPONSIBILITIES:

• Responsible for delivery of the metrics set in the quarterly accountability matrixes as defined by the Sales Execution Framework
• Establish productive, professional relationships with key personnel in assigned client accounts.
• Enlist and coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and clients’ expectations.
• Strong business development background
• Ability to put together business proposals for clients
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assess, clarify, and validate client needs on an ongoing basis.
• Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel.
• Maintain high customer satisfaction ratings that meet company standards.
• Complete required training and development objectives within the assigned time frame.
• Closely coordinate company executive involvement/sponsorship with client management.
• Timely reporting on the set metrics on a weekly basis or as per the manager’s requirement

KNOWLEDGE, SKILLS AND ATTRIBUTES

• Customer focus
• Relationship building skills
• Excellent communication and presentation skills
• Planning & organizing
• Negotiating skills
• Displays professionalism
• Drives for result
• Must have a positive attitude
• Takes initiative

QUALIFICATIONS AND EXPERIENCE

• A college degree from an accredited institution
• A minimum of 3 years of client management, preferably within the IT field
• Competent in Microsoft Office.

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Working at NTT

• Drive new business development with carriers and ISPs in telco wholesale market, wholesale data services and submarine cable system.
• Develop sales strategy, plan, implement and monitor sales activities to achieve measurable results.
• Grow revenue for Company’s products and services in the given territories, while maintaining growth of bottom line.
• Build and maintain good business relationship with customers and counterparts.
• Coordinate with sales team in other territories/regions areas where necessary.
• Account management, in handling customer requirements from pre-sales to post-sales.
• Network regularly for business growth opportunities and use networks to effectively stay attuned with market and competitor intelligence.
• Represent Company to participate in relevant telecom industry conferences and events.

What will make you a good fit for the role?

KNOWLEDGE, SKILLS AND ATTRIBUTES:

• Sales business acumen - the skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements.  Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from Dimension Data’s portfolio of services.
• Sales client engagement & management - the skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective & lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills - the knowledge of Dimension Data offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link Dimension Data offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales resources optimization - building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
• Sales pursuit - the skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities
• Sales strategy execution - The skills to ensure that the sales strategy is aligned to the business strategy.
• Sales business management - the skills to ensure that target setting, and associated processes is aligned to meeting the target.
• Sales talent management & enablement - the skills to ensure that results are achieved through effective talent management

QUALIFICATIONS, SKILLS AND EXPERIENCE:

• Candidate must possess experience in telco wholesale market, wholesale data services and submarine cable system.
• At least 5 years of working experience in the telecommunication industry preferably specializing in Sales - Corporate, Regional or Global
• Demonstrates ability to think strategically, driving commercial opportunities and negotiation processes, and deal closing.
• Possess at least a bachelor’s degree, Post Graduate Diploma, Professional Degree in Engineering, Business Administration, Marketing or equivalent.