Jobs at Britam

Job Purpose and Key responsibilities

• Responsible for spearheading management of the company’s image and reputation through strategic corporate communication, establishing and managing strategic public relations plans and plays a role in protecting and enhancing the department/company’s public reputation and ensures the quality and integrity of messages presented in corporate publications.
• The role holder will also be responsible for developing, maintaining, and implementing Britam corporate brand strategy, architecture, guidelines, and the communications strategy and ensure consistent alignment of all the company's product, corporate communication, and customer touchpoints to the brand guidelines.
• The role holder is responsible for the development and implementation of the internal communication strategy for the company and plays a strategic role in employee engagement and culture transformation.
• The role holder will be required to manage relationships with Brand and PR agencies and handle all media-related queries to protect and maintain a good brand image to existing and potential customers.

Key responsibilities

• Developing and implementing internal and external communication strategies for the company aligned to the mission and business goals of Britam;
• Initiate and manage the PR and Communication budget with clear targets on Return On Investment;
• Managing PR, Communication, and reputation management for the company in potential or full crisis situations to ensure brand equity is not affected;
• Media liaison role, responding to enquiries from media, organizations, and the public on general and specific issues affecting the company and collaborative initiatives including publication of media releases;
• Researching, writing and distributing press releases to targeted media aimed at enhancing the corporate brand of the company;
• Proactive media engagement, including pitching stories to media to enhance the corporate reputation of the company;
• Preparing and supervising production of promotional videos, documentaries, photographs, films and multimedia programs;
• Manage content for the company’s internet and intranet platforms;
• Regular engagement with Britam stakeholders i.e. segment leaders, to source for potential information to be communicated;
• Drafting speeches, speaking notes, and backgrounders for Senior Executives;
• Formulating communication policies and procedures to guide the development, approval, sharing and custody of company information;
• Work with Britam media monitoring agencies to enable them to deliver as per their mandate;
• Contribute to monitoring competitor trade and activities and proposing counter activities for major threats;
• Work closely with Marketing to ensure all marketing materials adhere to brand and communications strategy and policy;
• Providing strategic input and direction for the brand, developing style guides, templates, and other materials, and advising internal and external stakeholders on issues relevant to the brand;

Internal Communications

• Design and execute an internal communication strategy and plan that drives employee engagement and helps build a vibrant culture in Britam to promote connectivity among staff across the organization, drive bottom-up and top-down communications, and enable clarity and consistency around change management.
• Staff communication to increase staff understanding of our organizational strategy and priorities for our people, supporting consistent and coherent communication in all our countries of operation.
• Maximize use of digital tools and virtual events to engage staff across the organization to create connection, bottom-up opportunities for feedback, and better clarity about organizational initiatives including townhalls, roadshows and any collaterals for key people agenda initiatives
• Drive culture and positive energy through effective internal staff communication as a critical contributor to the cultural transformation in Britam. 
• Change Management. Facilitate change management by working cross-functionally across multiple teams—in close partnership with the People function and senior leadership to ensure organizational initiatives and projects are successfully communicated to employees and stakeholders on a timely basis and through multiple channels.
• Strengthen our employer brand by working with HR to champion staff engagement forums that amplify inspiring employee stories and experiences to drive improved internal branding and our talent brand externally as part of Life@Britam.
• Produce high employee communications including a variety of internal and executive communications including presentations, announcements, advertisements, e-shots and campaign briefs, and collateral for people agenda initiatives and to be delivered across a variety of communications channels.
• Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard. 

Key Performance Measures

• Brand Equity Score
• Brand Net Promoter Score
• Growth in share of voice
• Voice of the Employee Score (Employee Net Promoter Score- ENPS)
• Brand Index – Talent Index, Employer ratings
• As described in your Personal Scorecard

Knowledge, experience and qualifications required

• Relevant Bachelor’s Degree; MBA is an added advantage.
• Professional communication qualification e.g. IPR/PRSK or equivalent.
• 7-10 years’ experience in a similar position; 4-5 of which should be in a managerial capacity in a busy environment. Commercial and general management experience in a company of approximately similar size.

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Job Purpose and Key responsibilities

This role provides Company Secretarial services and ensures that the Board and Committee members receive the support and advice necessary for them to discharge their duties. The role also ensures that Britam and all its entities adhere to corporate governance requirements.

Key responsibilities

• Ensure compliance with Corporate Governance, Board charter, Memorandum & Articles of Association, and all Regulations and Legislation;
• Liaison with the various regulatory agencies, including but not limited to the Capital Markets Authority, Retirement Benefits Authority & Insurance Regulatory Authority;
• Ensure that Board procedures are followed and reviewed regularly and that the Board complies with the law, rules, regulations, and the Articles;
• Providing secretarial services to the Board including ensuring that the Board Work Plan is prepared and adhered to, circulating Board papers in advance of meetings, keeping a record of attendance at meetings, and reporting to the Board on the usage of the seal;
• Ensuring that the Minutes of the Board and the Committees served by the Company Secretary are promptly prepared and circulated;
• Manage, collate and prepare all documentation and communications required for general meetings;
• Updating corporate registers and overseeing the audit of the company registers and ownership structures
• Maintaining and updating the Board and Committee Charters;
• Coordinating the Governance Audit process;
• Monitor changes in relevant legislation and the regulatory environment and taking appropriate action; 
• Assist the Company Secretary to ensure compliance and that all annual returns and resolutions are filed as required by the Companies Act in the various jurisdictions;
• Assist in the maintenance of the statutory registers and other Company records of subsidiaries.
• Manage the service level agreements in relation to the share registrar to ensure satisfactory service and acting on the shareholder’s instructions
• Assist in managing the service level agreements in relation to the outsourced company secretarial services in the Region;
• Assist in preparing the Annual Group Board & Committees calendar for roll out in the entire Group and assist in the preparation of the meetings.
• Assist the Company Secretary to prepare board papers.  
• Preparation of minutes and extracting of various approved resolutions.
• Attend to administrative arrangements for the Annual General Meetings and any other shareholder meetings;
• Maintaining and updating the register of Conflicts of Interest 
• Provide monthly reports on all Company Secretarial matters.
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

• As described in your Personal Scorecard

 
Knowledge, experience and qualifications required

• A Bachelor’s Degree in Law or a related field of study from a recognized university. A postgraduate qualification in Law or business-related field is an advantage
• An experienced certified Company Secretary with expert technical knowledge and experience gained within possibly a listed company of substantial size and complexity with international operations 
• An advocate of the High Court of Kenya holding a valid practicing certificate with over 6 years post-admission experience
• Experience in regulatory or legal environments and contexts in highly regulated industries.
• Detailed knowledge of Company law and proven corporate governance experience of Board and Committee meetings
• Working experience in a corporate organization for 6-8 years in Company Secretarial functions or roles.