Jobs at Brites Management

Duties and Responsibilities

• Maintaining account receivable and payable ledgers, files and records.
• Generating invoices, debtor account statements and ensuring the accounts are reconciled and maintained within the agreed terms.
• Performing debtor account reconciliations, investigating and resolving any irregularities or enquiries thereto.
• Assisting in debt follow-up for the over-due accounts.
• Generating receivable and payable reports as may be required.
• Reconciling supplier accounts and preparing payments thereto.
• Performing bank reconciliations for assigned M-pesa tills and bank accounts.
• Ensure that records comply with laws and regulations.
• Compute taxes owed, prepare tax returns, ensure prompt payment
• Timely posting and processing journal entries to ensure all business transactions are up to date
• Provide direction during stock take so as to ensure proper revenue reporting
• Ensure all statutory details are accurate and paid on time
• Assist in preparation of management reports.
• Petty Cash Issuance and control and reconciliations
• Monthly stock takes and reconciliation of Variances and follow up with relevant team for variance explanation and clearance
• Daily confirmation of the production report posting
• Undertake all other role or assignment given by management.

Key Requirements Skills, experience and qualification

• Bachelor’s degree in Finance or Accounting is desirable
• A minimum of CPA  or its equivalent.
• Minimum 3 years’ experience in both receivables and payables management.
• Must have experience in Real Estate
• Be an excellent team player with excellent communication skills
• Have demonstrated the ability to act decisively and resolve problems
• Good knowledge of computer accounting software
• Strong communication and
• Good organizational skills
• Be self-directed and self‐motivated.
• Be detail oriented, organized and accurate.
• Demonstrate the ability to work with numbers and understand a broad range of common
• Possess computer skills, including a working knowledge of common software programs.

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Duties and Responsibilities

• Develop and execute sales strategies to expand the company's presence in international markets and achieve sales targets.
• Identify and research potential export markets, including market trends, customer needs, and competitor activities.
• Build and maintain relationships with customers, distributors, and other stakeholders to promote the company's products or services.
• Conduct sales presentations, product demonstrations, and negotiations to win new business and secure contracts.
• Prepare and present proposals, quotations, and sales agreements in accordance with company policies and pricing guidelines.
• Collaborate with internal teams, including marketing, logistics, and finance, to ensure timely delivery of products, resolve customer issues, and optimize sales processes.
• Monitor and analyze sales performance, market trends, and customer feedback to identify opportunities for growth and improvement.
• Stay updated on industry developments, trade regulations, and market dynamics affecting international sales activities.
• Represent the company at trade shows, exhibitions, and industry events to promote products and services and build professional networks.
• Ensure compliance with export regulations, trade agreements, and legal requirements governing international sales transactions.

Key Requirements Skills, experience and qualification

• Bachelor's degree / Diploma in business administration, marketing, or a related field.
• Proven experience of 5 years in export sales, business development, or international marketing, preferably in a relevant industry such as manufacturing, technology, or consumer goods.
• Strong understanding of export regulations, customs procedures, and international trade practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with customers and partners from diverse cultural backgrounds.
• Analytical mindset with the ability to gather and interpret market data, sales metrics, and customer feedback.
• Results-oriented with a track record of achieving sales targets and driving revenue growth.
• Proficiency in MS Office and CRM software for sales tracking and reporting.
• Willingness to travel domestically and internationally as required.
• Fluency in additional languages is a plus, particularly those relevant to target export markets.

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Duties and Responsibilities

• Assisting with job postings on various platforms.
• Screening resumes and scheduling interviews.
• Coordinating with candidates and hiring managers throughout the recruitment process.
• Conducting initial candidate screenings and reference checks.
• Facilitating the onboarding process for new hires, including preparing necessary paperwork, conducting orientations, and ensuring a smooth transition into the company.
• Processing paperwork for terminations and conducting exit interviews when necessary.
• Maintaining accurate and up-to-date employee records, both physical and digital.
• Managing employee databases and HRIS (Human Resources Information Systems).
• Assisting employees with inquiries related to benefits packages.
• Enrolling new employees in benefits programs and updating existing employee information.
• Collaborating with benefits providers and ensuring compliance with benefit-related regulations.
• Assisting with payroll processing, including data entry, timekeeping, and addressing payroll-related inquiries.
• Verifying timesheets and ensuring accuracy in payroll calculations.
• Assisting in the development and implementation of HR policies and procedures.
• Ensuring compliance with labor laws and regulations.
• Assisting with audits and investigations as needed.
• Providing support to employees regarding HR-related inquiries and issues.
• Acting as a liaison between employees and management to address concerns and resolve conflicts.
• Maintaining confidentiality and professionalism in handling sensitive employee information.
• Coordinating training sessions and workshops for employees.
• Tracking employee training and development activities.
• Assisting with the implementation of employee development programs.
• Generating HR reports and analytics for management review.
• Compiling and analyzing HR-related data to identify trends and make recommendations for improvement.
• Assisting with general HR administrative tasks such as filing, scanning, and organizing documents.
• Providing support for HR projects and initiatives as assigned.
• Communicating with employees and managers regarding HR-related updates, policies, and procedures.
• Coordinating meetings, interviews, and other HR-related events.
• Staying updated on HR best practices, industry trends, and relevant regulations through professional development activities.

Key Requirements Skills, experience and qualification

• Degree/Diploma in Human Resource Management or Certified Human Resource Professional qualification (CHRP).
• Minimum of 3 year of experience in a HR-related position.
• Proficiency in Microsoft Excel, Microsoft Word, Outlook, and PowerPoint.
• Knowledge of labor laws and government regulations that concern workplaces and employment matters.
• Thorough understanding of human resource practices and industry trends.
• Ability to manage deadlines and stressful situations.
• Attention to detail.
• Strong interpersonal and communication skills.
• Highly motivated individual.
• Resilience – deal effectively with pressure; remain optimistic and persistent, even under adversity, recover quickly from setbacks.
• Flexibility – be open to change and new information; rapidly adapt to new information, changing conditions, or unexpected obstacles.

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Duties and Responsibilities

• Develop and implement effective sales strategies to achieve company sales goals and objectives.
• Analyze market trends, competitors, and customer needs to identify new business opportunities.
• Lead, motivate, and manage the sales team to achieve individual and team sales targets.
• Conduct regular performance reviews and provide coaching and training to enhance team skills.
• Build and maintain strong relationships with key customers and stakeholders.
• Address customer concerns and ensure high levels of customer satisfaction.
• Oversee daily sales operations, including pipeline management, forecasting, and reporting.
• Ensure accurate and timely sales data entry and analysis.
• Develop and manage the sales budget, ensuring cost-effective allocation of resources.
• Monitor sales expenses and implement cost-saving initiatives where possible.
• Work closely with the marketing team to align sales and marketing strategies.
• Collaborate with product development to provide customer feedback and influence product offerings.
• Identify and pursue new market opportunities to expand the company’s reach.
• Develop and execute strategies for entering new markets and increasing market share.

Key Requirements Skills, experience and qualification

• Bachelor’s degree in Business, Marketing, or a related field
• 3-5 years’ experience in FMCG or a financial institution
• Digital marketing experience is a plus
• Proven track record of successful sales management experience.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficiency in CRM software and Microsoft Office Suite

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Duties and Responsibilities

• Store visits and facilitation of problem solving
• To cover outlets as per coverage plan developed by the Team
• To facilitate resolution of problems/issues that the retailer may have with respect to the business
• To provide any business advice where possible (e.g. layout, stock holding, aged stocks)
• Identify and negotiate space for branding
• Develop and execute POSM distribution
• Maintain POSM report
• To train retail staff on key selling points as per guidelines
• Timely fulfillment of POS materials etc.
• Negotiate best rack positioning of products and identify opportunities to improve in- store presence and merchandising
• Ensure all support elements are implemented as per guidelines, including branded furniture, signage and permanent fixtures
• Ensure adherence to commercial contracts by retailer
• Collect and report market intelligence
• To continuously update retail database for existing and new outlets
• To provide timely and accurate market intelligence on sales, distribution coverage, pricing, merchandising and competitive activity as detailed in the Standard Operating Procedures’
• To provide relevant feedback on market activity e.g. pricing, new product launches
• Support Team in planning activities.

Key Requirements Skills, experience and qualification

• Degree or Diploma in Business Sales or a related field.
• Minimum 3 years of experience in a similar role in same industry.
• Analytical Skills: Ability to analyses market trends, customer preferences, and sales data to make informed merchandising decisions.
• Communication Skills: Effective communication with vendors, colleagues, and other stakeholders to negotiate deals, convey product information, and coordinate activities.
• Creativity: Developing visually appealing displays and strategies to attract customers and enhance the overall shopping experience.
• Organizational Skills: Managing inventory, coordinating within, and ensuring products are displayed appropriately.
• Negotiation Skills: Engaging in negotiations with retailers to secure promotional opportunities.
• Understanding of Retail Industry: Knowledge of the retail industry, including consumer behavior, market trends, and competitor analysis.
• Attention to Detail: Ensuring accurate product displays, pricing, and clear planogram management.
• Computer Skills: Proficiency in excel and PowerPoint presentation.
• Customer Service Orientation: Focus on meeting customer needs and providing a positive shopping experience.
• Time Management: Efficiently managing time to meet deadlines and coordinate various merchandising activities.
• Experience in Retail: Prior experience in a retail environment, especially in a merchandising or related role, is often beneficial

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Duties and Responsibilities

• Communicating day-to-day by responding to potential/existing customer inquiries by providing and/or clarifying with the desired information. The main communication channels will be Emails, Calls and Chats.
• Managing customer interactions by multitasking between Emails and Calls at the same time based on the requirements in the daily planning.
• Answering calls from clients and advising on the necessary information.
• Acting as the point of contact among employees, clients, and other external partners.
• Maintaining workplace security by issuing, checking, collecting badges as necessary, and maintaining visitor logs.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes
• Taking ownership of the emails assigned and completing the necessary concerns raised before the end of the business.
• Monitoring requests/quotations sent through email and time taken to respond within our turnaround time.
• On a weekly basis share the attrition report and commit to re-activate dormant accounts.
• Informing clients by explaining procedures and answering questions through inbound calls.
• Resolving complaints by clarifying issues and exploring answers and alternative solutions, implementing solutions, and escalating unresolved complaints.
• Escalating of client queries properly through the CRM system.
• Ensuring strict process compliance in line with the business lines objective.
• Selling additional products by recognizing opportunities to cross-sell or upsell.
• Maintaining and improving quality results by adhering to standards and guidelines, and recommending improved procedures.
• Following up on any issues raised by clients and feedback reports by the RO’s and RM’s.
• Generating reports on the various engagements and feedback collected.
• Enhancing brand reputation and coordinating public events.
• Championing and organizing appropriate social responsibility programs and activities.
• Overseeing all creative inputs on the company’s communications and publications.
• Conducting market research and analysis to stay up to date with evolving customers’ needs.
• Devising marketing communication/ campaigns to clients via e-shots, travel alerts, bulk messages (blast texts), Blast emails, newsletters, etc.
• Ensuring proper internal communication with Staff on new developments in the industry & within the organization.
• Responsible for briefing and delivering all website updates on a weekly or monthly basis in line with and supporting marketing campaigns or driving business promotion priorities.
• Continuously monitoring and improving the effectiveness of communication initiatives.
• Administering a quarterly customer satisfaction survey to gauge our services.
• Conducting regular communication and training.
• Overseeing the CRM launch and monitoring its effective implementation.
• Confirming customer data is maintained within the customer relationship management system.
• Preserving and promoting company reputation among staff and clients.

Key Requirements Skills, experience and qualification

• Impressive telephone etiquette and excellent computer applications and keyboard skills with at least 60WPM.
• Great verbal and written communication skills as well as the ability to work in a team.
• Excellent interpersonal skills to be able to react effectively and calmly in emergencies and within strict guidelines.
• Candidates should have the capability to maintain the trust of customers while maintaining customer confidentiality.
• 2+ years’ experience working in a contact center but not mandatory.
• A strong understanding of Contact Centre best practices