Jobs at Save the Children

ROLE PURPOSE: As a member of the global IT team and reporting into the Global HRIS Team Lead, the post-holder will be one of a team of System Administrators who will develop deep understanding of end-to-end system functionality of a new global Oracle Human Capital Management (HCM) Cloud solution, including Taleo. The post holder will work as part of a team providing level 3 support to end users and HR super users around Oracle HCM Cloud and Taleo. He/she will also configure and validate system localizations for Save the Children Association within the applications, by gathering localisations.

Owner of the problem management process, ensuring reduction in recurring issue goals are achieved, the role holder will be the first point of contact for all technical queries relating to the systems interfacing with Oracle: ProSave (Procurement System), Agresso (Financial Management System), Data Ware House, LMS, PRIME and will be responsible for the initial diagnostic and triage to the appropriate business teams.

KEY AREAS OF ACCOUNTABILITY : 

Engage with stakeholders and partner with HR staff globally to assist them to use Oracle HCM Cloud and Taleo. and to provide BAU support to users 
This is a global role working on delivering and supporting Oracle/Taleo business processes over 67 SCI countries and 8 members, potentially expanding in future to include other SCA members. 

Be part of a team that provides implementation and support for global users in SCA. 

As part of a support and development team, you will implement new system functionality as required, including business requirements, projects scope, functionality development and/or configuration, testing and implementation along with Business as usual support
Respond and resolve global employee queries relating to systems using JIRA within the appropriate SLA. 
Escalate and manage tickes with vendors or IT for queries, fixes or improvements
Asses upcoming systems relaeases for bug fixes or new functionality and discuss with global stakeholders
Articulate and develop requirements and design specifications for implementing new change requests
Take ownership of tickets and follow up the status of problems on behalf of the customer and communicate progress in a timely manner;

KEY AREAS OF ACCOUNTABILITY : 

• Engage with stakeholders and partner with HR staff globally to assist them to use Oracle HCM Cloud and Taleo. and to provide BAU support to users 
• This is a global role working on delivering and supporting Oracle/Taleo business processes over 67 SCI countries and 8 members, potentially expanding in future to include other SCA members. 
• Be part of a team that provides implementation and support for global users in SCA. 
• As part of a support and development team, you will implement new system functionality as required, including business requirements, projects scope, functionality development and/or configuration, testing and implementation along with Business as usual support
• Respond and resolve global employee queries relating to systems using JIRA within the appropriate SLA. 
• Escalate and manage tickes with vendors or IT for queries, fixes or improvements
• Asses upcoming systems relaeases for bug fixes or new functionality and discuss with global stakeholders
• Articulate and develop requirements and design specifications for implementing new change requests
• Take ownership of tickets and follow up the status of problems on behalf of the customer and communicate progress in a timely manner;
• Measured contribution towards the reduction of aged incidents and problems
• Maintain SOP, team documentation and knowledge base articles up to date.
• Demonstrate the process of continuous Service Improvements and contribute to it.
• Practice all information security requirements.
• Have a good understanding of Oracle and Taleo or Oracle Recruiting Cloud System Environment & Configuration management.

QUALIFICATIONS  

• Batchelor’s Degree in Computer Science (or equivalent by experience)

EXPERIENCE AND SKILLS

• Proficient in Oracle HCM Modules and concepts like Core HR, Absence Management, Oracle recruitment Cloud,Fast Formulas, HCM Extracts,HDL .
• Good Knowlededge of Oracle Taleo end to end Implementation and Integration between Taleo.
• Experience in  SOAP and REST web services calls to Fusion and Taleo
• Experience in building and maintaing integrations using Oracle Integration Cloud (ICS)
• Good knowledge of creating Fusion BI reports and OTBI Reports
• Experience in using secured views across all BI reports to extract data based on the logged in user roles.
• Excellent experience using Oracle on Demand development tools such as SQL ,Complex Analytical Query writing skills ,Packages, Procedures, Functions and triggers.)
• Flexible and versatile to adapt new modules.
• Ability to learn new technologies and can implement.
• Strong customer/client service skills and ability to communicate (written and verbal) with all levels of the organisation, both internal and external
• Anticipate problems (and escalates when appropriate), demonstrates strong prioritization and organisation skills, is analytical, detailed, and takes actions to complete tasks accurately on time.
• Ability to work independently without direct supervision
• Ability to work in a geoghraphically dispered team

Additional job responsibilities:

• Since the role involves support to end users across different time zones, it may be necessary from time to time to work outside normal office hours (this may be compensated by time off in lieu where appropriate.
• Depending on the location of these roles, there may be a need to travel occasionally outside the usual job location in order to provide additional support or coaching to HR end users.

BEHAVIOURS (Values in Practice)

Accountability:

• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values

Ambition:

• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• honest, encourages openness and transparency; demonstrates highest levels of integrity

DEADLINE 24th March 2022

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ROLE PURPOSE: 

The role of Operations Coordinator in Kenya is a strategic role that will require hands on support to ground teams while leading them in the field and at the same time engaging with senior leadership at country and field level to extend advice on all issues related to operations, programme implementation, humanitarian access and fleet management.   

S/he supports the Operations Director to assure that the Save the Children teams in Kenya and Madagascar are able to reach children in need while maintaining highest possible levels of coordination and supporting teams. 

The operation coordinator facilitates the synergy between the country office operations senior leadership team and the field operations team in the areas of information management, tracking of issues, both program and operational, that transcend field office scope and ensuring that collective operational issues that might otherwise suffer lack of attention are kept under the radar and are appropriately reported and addressed. Similarly, the operations coordinator oversees the humanitarian access through working with the team to fully understand the context, SCI engagements, actors on ground and to ensure that leadership at Kenya country and field offices are equally aware of ground developments and relevant mitigation/ engagement strategies with stake holders.

KEY AREAS OF ACCOUNTABILITY: 

COORDINATION AND REPRESENTATION

• Represent Save the Children in networks with INGOs/NGOs, UN agencies and partners. Work closely with the Operations director, programme managers and other staff members on advocacy and ensure a constant flow of information and updating on the situation.
• Identify, establish   and maintain close working relationship with key stakeholders with a view of promoting learning and sharing of experiences/information; creating synergy in program planning and implementation;  
• Ensuring the   principles of ‘Do   No Harm’ and creating   a bigger voice on issues of common concern
• Ensure that key stakeholders including partners have clear understanding of Save the Children’s vision, mission, goals and guiding policies and strategies
• Ensure the strict adherence of team to the basic humanitarian principles at all times:  neutrality, impartiality and independence
• Represent SCI at the inter-agency coordination meetings in Samburu and other forums assigned him/her by the operations director
• Liaise with the PMs, humanitarian manager and operations director to monitor the humanitarian context and liaise on the same with the main INGOs, NGOs, UN agencies and government countries.

SUPPORT TO OPERATIONS CORE BUSINESS PROCESSES 

• Track and keep record of the field office meeting proceedings, actions taken and support requirements and bring it to the attention of the Operations Director
• Keep records of the Operation SLT meetings and follow up the action points 
• Keep track of actions in the active grant analysis with significant variance and follow up with field/programme teams through the award manager and head of finance; 
• On behalf of Operations director, keep track of the implementation of MEAL actions plans, report any significant delays of implementation to the attention of the operations director; 
• Keep track of the implementation of operations’ specific risk management plan action points 
• Keep track of the implementation and updating of essential standard of operations 
• Keep track of operations improvement plan and reporting improvement plans 
• Facilitate the support Field Offices or programme teams need from the CO and ensure information follow between the Field Office and operations team in Nairobi 

FLEET MANAGEMENT  

• Responsible for the Management of the fleet in line with Save the Children International standards; ensure that the allocation of vehicles and drivers is done in an effective manner, in response to authorised transport requisitions and support requirements of the programmes
• Lead the Fleet Service Charge (FSC) initiative at Country office level and ensure the full utilization of the initiative, including adequately budgeting, documentation and reporting
• Put in place a system to regularly brief drivers and ensure that they follow SCI regulations and policies
• Ensure an appropriate monthly vehicle analysis is compiled and sent to the Head of Supply Chain.
• In coordination of fleet officer and supply chain departments, ensure users are sensitized, trained and held accountable on the safe use of vehicles; and drivers are fully supported to assume their responsibilities effectively.
• In coordination of fleet officer and supply chain departments, ensure there is a robust vehicle tracking system is in place that can ensure early detection and relevant response for road accidents and possible security events during field missions 
• Mission briefings/ de-briefing protocols are followed and inform into decision making of future field missions  
• All road accidents are reported on SCI reporting system and critical road accidents are investigated by Supply chain and security team 
• Ensure all vehicles meet Save the Children fleet requirements and other necessary standards.
• Ensure that drivers are meeting SCI standards and respecting all rules, policies and regulations.
• Ensure that there is no tolerance for breaking rules and that key sanction mechanism is in place for any wrongdoing that can expose SCI or SCI staff to any risk.

HUMANITARIAN ACCESS 

• Provide timely, accurate and consultative situation analysis, actor mapping and risks assessment for country and field locations that will guide decision making for new awards/ proposals and inform decisions on geographical reach, program intervention and partners. 
• Translate risks assessments into practical and pragmatic risk Management, Incident Management, Business Continuity and Contingency plans for all SCI locations. With rapidly changing environment, these plans should be reviewed every quarter or earlier if the need arise.  
• Promote the concept that risk management plans and guidelines should be jointly developed by the whole team to create ownership and encourage compliance as a natural and integral part of programme planning and implementation 
• Provide weekly/ bi-weekly humanitarian access updates to the Operations Director, SMT, Program Managers and ESA in face to face/ virtual meetings and Situation Reports.  
• Providing humanitarian access training to country/ field leadership 
• Lead and relevant humanitarian access trainings to country/field teams;
• Conducting and organizing First Aid, drivers training and any other relevant trainings
• Participate in formal or informal humanitarian access networks/forums in the area to share information with other NGOs, and gain access to risk analyses (if available), support the functioning of this forum
• With the help of local security team, the operation coordinator is expected to develop relationships with relevant host government mechanisms in all field locations that can ensure relevant support during program implementation and emergencies.  
• Provide access briefings to incoming visitors within 24 hours of arrival and orientation to newly hired staff within first two weeks of starting the position with SCI. 
• When required, provide pre-departure briefings to staff planning to come to Kenya (both CO and field) or Madagascar. 
• Attend all staff meetings to share regular updates and to provide opportunity to staff for sharing concerns.  

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS  

• Minimum Five years practical experience in coordination and programme implementation with a particular focus on coordination, humanitarian access and fleet management in large international non-governmental organization or other international relief/development body;
• University degree in a relevant academic discipline;
• Excellent planning, coordination and reporting skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities
• Strong capacity to coordinate, influence and support diversified stakeholders including government authority, community leaders, implementing similar programmes and donors were relevant.
• Solid experience in humanitarian access, security/crises management and soft skills on
• Extensive experience of designing and conducting humanitarian access trainings, First Aid, Drivers Trainings etc.   
• Sound financial management skills, particularly in budgeting and reporting;
• Remote management experience of teams working in diverse and geographically separated locations 
• Excellent understanding of Kenya and Madagascar context on ground. This includes familiarity with the various key actors including the UN, INGOs, NGOs, governments, and donors. 
• Excellent interpersonal skills with the ability to communicate at all levels, establish information networks, and coordinate with country authorities, militias, donors, International Organisations and local NGOs. This includes ability to engage country and RO leadership and keep them abreast of all developments on ground. 
• Strong communication, people management and interpersonal skills in English, with experience in leading multicultural, multi-location, values driven teams;
• Willingness to work and travel in often difficult and insecure environments;
• Commitment to Save the Children International global policies and values.

Desirable  

• Humanitarian access 
• Training and development of staff
• Working with local NGOs/ CBOs 
• Working knowledge of French language  

DEADLINE 23rd March 2022

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ROLE PURPOSE:

Save the Children has agreed an ambitious new global strategy for 2022-24 and has developed an accompanying Global Funding Framework to inform and shift how the movement can work together to drive greater funding impact for children.  By 2024, our ambition is for Save the Children to be a +$3bn/yr organisation, with a new Corporate Partnerships & Philanthropy (CP&P) strategy setting out an ambitious global growth goal to raise +$500m/yr of this income from philanthropic partnerships. 
This new senior role will therefore be responsible for leading our new Global Corporate Partnerships & Philanthropy team, which leads on our work with Foundations, Corporations and High Net Worth Individuals,  and will be part of wider Resource Mobilisation, Communications and Engagement (RMCE) function, which is comprised of several teams that work together to support our global funding, communications and engagement work. The wider RMCE includes: the Global Fundraising and Marketing Hub, which supports all mass market fundraising work; the Global Programme Funding and Institutional Partnerships team, which supports all institutional fundraising and related donor partnerships work; and the Global Communications and Engagement team, which oversees our content, brand, digital and communications work. 
Working with wider leadership, this exciting new role will therefore help deepen our global engagement with business, philanthropists, foundations and trusts through the development of best in class propositions, developing the capability and capacity of our teams and steering our global philanthropy pipeline and partnerships. Accountable for increasing the impact of these relationships and leveraging those capabilities in support of Save the Children’s programme/policy goals, this role will collaborate with our membership to engage, acquire and retain high value philanthropic and corporate partnerships.
The role will consequently lead global initiatives across the Save the Children movement to enhance current philanthropic funding, associated risk assurance and strategic alignment with global portfolio. The work will focus on driving a culture of collective decision-making and action, both strategically and operationally, working closely with senior stakeholders as well as functional experts and delivery teams to create global solutions. The post-holder will also need to work closely and collaboratively with colleagues in SCI Country, Regional, and Global /Member Offices, across fundraising, legal, international programmes, and program quality & impact. The role entails significant stakeholder engagement to ensure buy-in for its initiatives, including regular dialogue with the member Philanthropy Directors, Donor Partnership and/or Fundraising as well as periodic updates to senior leadership and others.

Role Dimensions: 

This role is part of the Resource Mobilisation, Communications and Engagement (RMCE) function, which is comprised of several teams that work together to support our global funding, communications and engagement work. Internal business partners will include the Senior Management Team of RCME and other key SLT colleagues across members and SCI.

KEY AREAS OF ACCOUNTABILITY:

• To provide leadership and strategic direction for the development and delivery of Save the Children’s global Corporate Partnership & Philanthropy strategy, working with Save the Children Members globally to engage, acquire, steward and retain strategic corporate partners, philanthropists and trusts/foundations to deliver greater impact, investment and influence in line with Save the Children’s Global Strategy 2022-24, 
• Lead the development of transformational products and propositions for our high value audiences, which align with Save the Children’s strategic priorities in order to grow their awareness and consideration of our brand, and maximise their value to Save the Children, 
• Grow not only high value audiences’ financial contribution to our strategic priorities, but also their direct contribution to our programme and policy goals and mass supporter engagement strategy by leveraging their skills, resources and expertise 
• Support the development and success of priority donor partnerships and accounts  by helping to steward Global Pitch Teams, helping identify surge resource support behind these priority opportunities.
• Strong collaboration with the Global Fundraising and Marketing Hub and Programme Funding and Institutional Partnership teams, and effectively stewarding their interactions with Member Fundraising Leadership, is critical to ensure we are  maximising opportunities and leveraging effectively across our funding partnership and portfolio and developing integrated workplans in support of our Global Funding Framework 
• Lead and inspire a team of high value fundraisers to new levels of performance, through role modelling personal fundraising success, actively managing the global pipeline of opportunities in collaboration with Programme Funding & Institutional Partnerships team, providing technical leadership in sales behaviours, and coaching and inspiring team members to deliver 
• Working with Member Fundraising Leadership, drive capability strengthening across the membership for our Corporate Partnership and Philanthropy communities identifying and sharing best practice, promoting training and skill share opportunities as well as developing communities or practice and knowledge sharing.
• Actively contribute as a member of the team to deliver organisation’s Supporter and Corporate Strategies more broadly.
• Keep up-to-date with corporate partnership and philanthropic fundraising trends within the sector and beyond, and generally maintain a strong external orientation and network. 
• Be a role model of Save the Children’s organizational values and behaviours 

SKILLS AND BEHAVIOURS (SCI Values in Practice)

Accountability:

• Holds self and others accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves and the team, takes responsibility for their own personal development and encourages the team to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships with the team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS  

• Educated to degree level or qualified by relevant professional experience. 

EXPERIENCE AND SKILLS

Essential 

• Proven track record of philanthropic fundraising and/or commercial business development, personally securing and growing multi-million pound relationships at scale over multiple years 
• A high level of personal gravitas, someone who is at ease working with and influencing successful and high-profile individuals with high levels of impact, charisma and sensitivity
• Demonstrable experience of having personally lead and delivered large multi-million dollar philanthropic appeals at equivalent scales, through appeal boards or peer to peer structures. 
• Proven commercial acumen and demonstrable track record of managing a portfolio of 50- 100m+, with extensive experience gained at a senior level within a client management or sales environment in a public or private context
• Leading edge understanding of the use of philanthropic pipeline and Cause Related Marketing management to drive related philanthropic sales effectiveness
• Leading edge understanding of transformational partnerships that harness the capabilities of multiple partners to deliver for children 
• Leading edge understanding of the use of consumer partnerships to drive brand awareness, consideration and action amongst mass audiences
• The ability to work collaboratively and influence effectively across the membership and with key internal stakeholders, working across organisational boundaries to achieve globally agreed goals
• Team leadership skills, with proven experience of inspiring and improving the performance of a sales team
• Results-oriented, with an ability to adapt to changing circumstances whilst maintaining a focus on the end goal
• Proactivity, self-motivation, and drive
• Excellent influencing and negotiation skills, including an ability to overcome obstacles to cooperation, forge consensus and drive action
• A proven ability to build relationships with multiple stakeholder groups at all levels
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures 
• Demonstrated ability to act independently and take on challenges willingly
• Commitment to the mission, vision and values of Save the Children movement 

Desirable 

• Experience working in a global function that supports INGO Members / National Offices
• Experience of being involved in the implementation of a new / change business processes and ways of working or transformation processes.

DEADLINE 1st April 2022