Vacancies at Aga Khan University Hospital

Position Summary:

Reporting to the Team Leader, Corporate, the Senior Accounts Clerk will ensure that all the corporate unallocated credits are maintained at the lowest possible level of the current benchmark and prepare accurate and timely debtors reports as per the agreed timings.

Key Responsibilities

• Reconcile corporate client accounts on monthly basis (two major accounts every month).
• Collect, verify and sort NHIF claims on daily basis as per NHIF requirements.
• Check all the accurate attachments are in order and stamp the claims. 
• Process claims through Meditech system and enclose them on a daily basis.
• Pass on journal vouchers for write offs and collection and billing errors.
• Process all pending claims/returns for the week on every Monday & 3rd of every month for the previous month.
• Highlight all discrepancies captured while processing NHIF claims with supervisor once encountered.
• Calculate approved discounts as per accounts corporate agreements and pass Journal entry.
• Generate report after daily NHIF claim/invoice dispatch and forward downloads for main account to Team leaders on daily basis.
• Liaise with Dispatch team and team Leaders to ensure that all invoices have been dispatched and received by corporate on weekly basis.
• Ensure accurate and complete NHIF claims with accompanying attachments are dispatched in a timely manner in NHIF System
• Organize and hold meetings with Dispatch team to discuss the invoice status of respective corporate in the dispatch reports.
• Reconcile People soft accounts as regularly allocated by the Supervisor i.e., Welfare, discounts, provisions, co-pay, maternity deposits/other deposits etc.
• Maintain confidentiality and safe custody of the Internal and External clients’ documents.
• Maintain timely and accurate departmental reports.
• Participate in preparation of service audits to enable the department to achieve its quality objective.
• Maintain all the records, correspondence for NHIF claim attachments, and corporate reconciliation.
• Deal with any enquiries that may arise as per stipulated policy guidelines
• Offer prompt and satisfactory services to internal and external clients as per the established policies and procedures of the department
• Receipt allocation of cheques received from corporate and individuals
• Ensure all payments from corporate and individual clients, adjusting entries and credit notes raised are reconciled to the respective debit entries as per the remittance advice provided by the clients
• Ensure that unallocated credits schedule is updated on a timely basis
• Any other duties as may be assigned by the supervisor.

Qualifications and skills required

• Bachelor of Commerce/ CPA II or equivalent
• KCSE Mean Grade C minimum or equivalent
• A minimum 2 years’ relevant experience in a busy accounting/credit management department
• Proficient in MS Office suite
• Formal training in customer care or equivalent demonstrated experience.
• Excellent interpersonal, organizational and customer service skills.      
• Excellent communication skills both written and verbal
• Ability to work in and build relationships among team members.
• Ability to work under pressure and meet stringent deadlines.
• Ability to work long hours with minimal supervision, has initiative and is proactive
• Accuracy & efficiency in handling demanding workload.
• Knowledgeable and can perform routine/non routine assignments

go to method of application »

Job Purpose:

To monitor the divisions’ data base i.e.: entitlements, administration rules & regulations and exclusions have been mapped correctly in the system and to make recommendation regarding corporate administration.

Key responsibilities:

• Corporate Administrative guidelines:  Opening /closing of accounts as advised by relevant authority
• Coordinate renewal of corporate agreements and fulfillment of terms of the agreement e.g. entitlement, discounts, co-pay, and any other administration rules agreed upon by the client;
• Organize and hold meetings with corporate clients to discuss the status of their respective accounts administration guidelines;
• Review of Corporate contract expiry, mapped entitlements, exclusions and administration rules & regulations.
• Staffing and Training:  Supervise and appraise staff in the section; Schedule and approve staff leave; Participate in the recruitment and selection of personnel for the section; Identify areas of personal and professional growth in order to stimulate personal and organizational growth.
• Monitoring of invoices returns and taking appropriate action by 3rd of the following month; analyze the reasons for returns and map in system to avoid future returns; Preparing Rejection analysis and monthly reports on the same.
• Account reconciliations:  Participate in preparation of service audits to enable the department to achieve its quality objective; analyzing account reconciliations on all medical issues; Interpreting medical issues into financial Parameters during reconciliation; participating in reconciliation discussions and reconciliation signoffs.
• Reporting:  Prepare daily, weekly and monthly account mapping reports; weekly rejection reports and monthly account analysis.
• Maintenance of timely and accurate departmental reports e.g. accounts opened/closed, rejection rate

Qualifications and skills required:

• Degree/ Diploma in Nursing or equivalent Clinical field
• Kenya Certificate of Secondary Education (KCSE) with mean grade C or its equivalent
• Proficient in MS Office Suite
• Formal training in customer care or equivalent demonstrated experience
• A minimum 3 years’ experience in a busy Accounting / Credit / Claims Management department.
• Excellent interpersonal and communication skills, people-handling/customer service and supervisory skills.
• Ability to build relationships among team members as well as work as a member of the team
• Ability to work long hours with minimal supervision, has initiative and is proactive
• Professional grooming and self-presentation
• Ability to work under pressure and meet stringent deadlines
• Physically fit and able to sit for long hours.
• Accuracy & efficiency in handling demanding workload
• Knowledgeable and can perform routine/non routine assignments.

go to method of application »

Job role

Support the smooth running of hospital activities by ensuring all procured hospital supplies are paid for in timely manner.

Key responsibilities:

• Payment of suppliers and creditors:  Managing supplier credit terms and ensuring payment is done within the agreed credit period by preparation of supplier reconciliations and making payments.
• Updating the Purchase Ledger journal:  Liaise with the posting accountant to make sure all invoices are correctly posted.
• Resolving supplier issues:  liaising with suppliers and dealing with any matters arising; liaise with Materials Management Division to ensure that all invoices are received in finance department on time.
• Reconciliation and adjustment of VAT on suppliers’ accounts:  Liaising with VAT accounts clerk on vat application and status of the VAT certificates; follow up with suppliers for credit notes to adjust our records; ensure VAT certificates are received and necessary adjustments made in our ledgers.
• Audit preparation: Preparation of Audit Schedules for the audit file; ensuring proper reconciliation and support for the entries in the audit schedules; Making necessary adjustments in the Ledgers.
• Accruals and prepayments:  Preparation of monthly accruals; posting of monthly accruals; preparation and posting of the prepaid expenses and preparation of reports as per the set timelines.
• Stock management:  supervision of quarterly stock takes.
• Any other duties as may be assigned by the supervisor

Qualifications and skills requirements:

• Professional training ACCA / CPA (K)
• Bachelor’s degree in accounting and finance
• Minimum of three (3) years’ experience in a busy Accounting Department
• Good organizational and communication skills.
• Good interpersonal skills        
• Ability to work under minimum supervision and deliver on time
• Proficiency in MS Office applications
• Excellent communication and interpersonal skills
• Excellent Excel and spreadsheet skills
• Person of high integrity with a positive attitude towards work.
• A team player with good organizational and communication skills
• Attention to details and problem-solving skills.
• Ability to set priorities and work effectively with minimum supervision.
• Able to work flexible/long hours as and when required.