Latest Recruitment at Stellar Human Resource Solutions

JOB SUMMARY

• Our client in the real estate industry is looking for Sales & Marketing Executive will be the direct point of contact with a customer by increasing sales, selling company products, and marketing strategy and in charge of ensuring a customer’s needs and expectations are met. They should know and understand the real-estate inside and out and guide their customers through the purchase process efficiently and satisfactorily.

ROLES AND RESPONSIBILITIES

• Represent the company at the designated sites. 
• Source New business for the company. 
• Sale of properties on the company’s property listings. 
• Submit weekly and monthly reports to the Supervisor. 
• Carry out sales, sourcing activities. 
• Prepare sales and marketing presentations for pitching purposes. 
• Handle client’s inquiries promptly and report any concerns that may need further attention. 
• Push for sales of property within the company portfolio. 
• Present, promote and sell products/services to existing and prospective customers. 
• Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities. 
• Developing and implementing sales and marketing strategies. 
• Proactively seeking ways to drive and streamline daily marketing processes and procedures that supports high performance. 
• Be part of concept development in relation to the market and sales trends, consumer demographics, preferences, needs and buying habits in the real estate industry. 
• Following through on the sales documentations for clients. 
• Reach out to customer leads through direct visits and develop their portfolio. 
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
•  Achieve agreed upon sales targets and outcomes within schedule. 
• Supply sales manager with reports on customer needs, problems, interests, competitive activities and potential for new products and services. 
• Keep abreast of best practices and promotional trends. 
• Perform any other duties assigned by your supervisor. 

PERSONAL EXPERIENCE 

• A university degree in sales and marketing. 
• Minimum Diploma in Sales and marketing.
• Post graduate qualification in a business related field will be an added advantage. 
• Should have at least two years’ sales and marketing experience. 
• Should have a proven ability to achieve and surpass sales targets. 
• Must have good ICT skills and proficiency in MS Office suite.
• Experience in real estate industry.
• Excellent customer service skills, strong organizational skills and the ability to multi-task. 
• Excellent verbal, written communication and presentation skills are required. 
• Knowledge in computer skills including Microsoft Office products, specifically Excel, Power point and Word, and exposure to other ICT systems useful in sales and clients management. 
• Self-motivated and creative personality.
• Disciplined and work with minimal supervision. 
• Honest and transparent person.

go to method of application »

• Our client a leading microfinance institution in Kenya, is seeking dedicated and dynamic Collections Officers to join their team. They are committed to providing exceptional financial services and empowering clients to achieve their financial goals. As a Collections Officer, you will play a crucial role in ensuring timely repayment of loans and maintaining healthy cash flow.

Key Responsibilities:

• Proactively contact clients to remind them of upcoming payments and follow up on overdue accounts.
• Negotiate payment arrangements and settlements with clients in a professional and empathetic manner.
• Maintain accurate records of all communication and transactions with clients.
• Collaborate with other departments to resolve customer issues and disputes.
• Analyze client accounts to identify trends and implement effective collection strategies.
• Prepare and present regular reports on collection activities and outstanding debts.
• Ensure compliance with all regulatory requirements and company policies.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 3-5 years Proven experience as a Collections Officer or in a similar role, preferably within the financial sector.
• Strong negotiation and communication skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work under pressure and meet deadlines.
• Proficient in MS Office and familiarity with collections software.
• High level of integrity and professionalism.